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Claremont Toyota

Claremont, CA

4.5
4,761 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,761 reviews

May 12, 2022

Sold me an overpriced Sienna which i understood as it's a big demand for the car now. Car was not ready to pick up until 3/31. But they started charging me monthly payments on 3/19. Tried to contact sales 3 More

by BBC82000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Mason
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Claremont Toyota responded

We're disappointed to read this and would like to help get this resolved ASAP. Please contact us at your earliest convenience. We look forward to speaking with you and getting this taken care of. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 11, 2022

buen dealer para conprar lo recomiendo al 100 % personal muy amable y mucha atencion en todo More

by CHRISTIANARIAS152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Claremont Toyota responded

Estamos muy contentos de que esté satisfecho con su experiencia y le agradecemos que se haya tomado el tiempo para compartir esto. Esperamos volver a trabajar contigo muy pronto. Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

May 11, 2022

My first new car I've ever bought and the process couldn't have been clearer and smoother. Really thankful for the help! More

by Jvc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bonilla, Luis Estrada
May 11, 2022 -

Claremont Toyota responded

We are ecstatic to see that you had such a wonderful first car-buying experience! Thank you for this great review and we look forward to seeing you at your first service visit! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 11, 2022

It was my first time here and didn't know the protocol. I was contacted when my car was ready, approached the service service center, was looking for my car, was told to go around the corner, didn't see my More

by LTAMAYO25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can't recall who signed me in
May 11, 2022 -

Claremont Toyota responded

First impressions are very important, which is why this is disappointing to read. We definitely should have provided you with much better service and we'd like to learn more about where we've fallen short, so we can address this appropriately with our team and make sure we're taking care of our customers. At your convenience, please contact us. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 11, 2022

I wasn’t given any updates. Wasn’t told anything about my car, if it was running good or not! It’s the second service & I didn’t receive any feedback. More

by DEEZAC817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Claremont Toyota responded

Providing quality communication is vital and it's clear we failed to do that. We'll be addressing this with our service team and making sure they're providing updates on vehicles in service and making sure our valued customers know what services are being completed. Should you like to discuss this or anything else further, please don't hesitate to contact us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 11, 2022

Every time I need a maintenance for my Toyota C-HR, Toyota Claremont makes it quick and easy to take my car and get it done. Its super fast and efficient and doesn’t make it complicated. More

by Kevin Cruz-Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Claremont Toyota responded

Hi Kevin, it's wonderful to read that our service team continuously provides you with a fantastic visit! Your business and time are much appreciated! We look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 11, 2022

Big shoutout to Armando Medina in sales for being awesome and helping get the best deal possible. More

by MAXRIDER1995
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Rosa, Daniel Vera
May 12, 2022 -

Claremont Toyota responded

You deserve nothing but the best, and we're so happy to know that Armando provided you with nothing less than that! You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 11, 2022

Very good service and very friendly and very helpful and friendly and interested in there More

by Dong Liu
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Crenshaw, Daniel Vera
May 12, 2022 -

Claremont Toyota responded

Hi Dong, thank you so much for your positive feedback and we look forward to working with you again shortly! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 10, 2022

Jay was amazing. He listened to my needs and what I was looking for. He found me what I was looking for. He communicated to me on a regular basis updating me on where More

by RAY.YOUNG3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Velasquez
May 11, 2022 -

Claremont Toyota responded

It was a pleasure to hear that Jay helped make your car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 10, 2022

Excellent service from Olivia! She made the drop off and pick up very smooth and easy. Definitely made my hectic morning pleasant. More

by JAYAVILAK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Vedoy Pratt
May 11, 2022 -

Claremont Toyota responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience from Olivia! We hope to see you back here again shortly! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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