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Claremont Toyota

Claremont, CA

4.5
4,770 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,770 reviews

February 22, 2022

Friendly, consistent and professional service. I had my car back at the promised time. Check in process has been streamlined and is much quicker. More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

February 22, 2022

I never mind waiting there at the service lobby for my truck. It is always clean and they always have refreshments for us if we need anything. The staff are always super helpful and nice. Only one thin More

by GARCIA9902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

February 22, 2022

The service writer was great. Pickingvupbthe vehicle was not so great. No one ar the valet podium for over 10 minutes. Saw a guy run by and asked him if anyone was getting cares t More

by ROBINVELARDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia was my service writer.
Feb 22, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

February 22, 2022

Very good service when I arrived. The wait was not long to check in. Did not see a servicer adviser like other previous appointments. Did not get Complementary car wash. More

by ELEON1157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
February 22, 2022

Oscar was great, he is genuine with his recommendations and very patient. I will return to him for my service needs every time. More

by R_SANCHEZ_60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
Feb 22, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

February 22, 2022

Most of the time they offer coupons that dont really apply. Majority is just getting a oil change which offers a coupon but only for conventional oil. There’s more brand new cars than there are cars tha More

by DTOFIGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisela Guzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Claremont Toyota responded

Hi, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (909) 625-1500 when you have a chance. Thank you, and we look forward to hearing from you.

February 22, 2022

I had a good explanation by Oscar about issues with my car, but I do wish that appt. service wouldn't take as long a wait-time. More

by DAVEMATSUO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Claremont Toyota responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Feb 23, 2022 -

Claremont Toyota responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 22, 2022

I got good service and people very nice to me just wish my payment were lower but I see how it goes More

by REYNAANGELES4343
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Venedick Songco
Feb 22, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

February 21, 2022

Thank you for your assistance in the lease of my Toyota Corolla. All the details & paperwork was efficiently presented to me in a timely manner. Thank you. More

by NANCYFIRM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Gaied
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Claremont Toyota responded

Hi, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

February 21, 2022

people were very helpful but at the same time they seem pushy with your decisions More

by ANA.P.SOEHNLEIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not there
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