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Claremont Toyota

Claremont, CA

4.5
4,783 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,782 reviews

October 03, 2024

I've only owned Toyota so I've been to a lot of dealers. Claremont Toyota is the best so far. Rick Mason and Ramiro Ortiz and Ernesto were so good to work with. No pressure and willing to work with me! Don' More

by DONDEBATE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rojas Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Claremont Toyota responded

Thanks for the fantastic review! We're thrilled to hear that you had such a positive experience with Rick, Ramiro, and Ernesto. Our team is dedicated to providing a no-pressure environment, and your feedback truly motivates us. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 03, 2024

Easy and stress free experience. Got the exact car I wanted for a reasonable price. Had a great time on the test drive with Ricardo and Pedro was able to work a solid deal. Would com More

by RYANTCARROLL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Claremont Toyota responded

Ryan, we’re thrilled to hear you had such a positive experience! It’s great that you found the perfect car and enjoyed your time with Ricardo. We can’t wait to welcome you back for your next visit! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 03, 2024

I am happy with the entire experience with Claremont Toyota. From the greeting kiosk to the valet pulling up my car. I usually see Steve in service and he is awesome. More

by RYANBREWER430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 04, 2024 -

Claremont Toyota responded

Thanks for your amazing feedback, Ryan! We're thrilled to hear you had such a positive experience with our team, especially with Steve in service. Your satisfaction is our priority, and we look forward to welcoming you back to Claremont Toyota soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 03, 2024

I was promised a starbucks giftcard on the flyer when I got my car serviced. I was then told they ran out and offered anything. I checked under my seat and found a used latex glove underneath from the tech More

by A23007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Oct 04, 2024 -

Claremont Toyota responded

Thank you for bringing this to our attention. These are definitely concerns we would like to address. Please contact us when you have a moment to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 03, 2024

Great service, friendly and helpful staff, clean place. They give a good deals for us. More

by Laifa Chang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Vidales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Claremont Toyota responded

Laifa, thank you for your wonderful feedback! We're thrilled to hear you enjoyed our service and found our team helpful. We strive to create a clean and welcoming environment while offering great deals. Your support means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 03, 2024

Quick, Easy to work with, No run around or xx, truthful, knowledgeable, accommodating etc etc More

by TREVOR.REUSS.2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Claremont Toyota responded

Thanks for the fantastic feedback, Trevor! We're thrilled to hear you found the process quick and straightforward. Your support means a lot to us, and we look forward to continuing to provide you with excellent service! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 02, 2024

Very efficient and our service man Bernie was great! One improvement would be to offer Uber to get back to pick up car instead of just home to find your own way back. Also they first said we needed a More

by KATHYSURMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie
Oct 02, 2024 -

Claremont Toyota responded

Kathy, We appreciate both your business and your feedback. We will definitely be sure to take your recommendations into account, as we always want to serve our guests better. We hope that all is well and we look forward to providing you and your husband with the 5-star service you deserve at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 02, 2024

The quality of the services provided were great. The initial check in and paperwork of tire quality and inspection was great. Some opportunities for Claremont Toyota, Snacks should be provided if gu More

by JDM.WRKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Claremont Toyota responded

We appreciate both your business and your feedback. Your recommendations will be taken into account, as we want to make the service experience as seamless as possible for our guests. Should you like to discuss your recent visit any further, please don't hesitate to reach out. We're always here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 02, 2024

good customer service, but parts are way over priced. feels like price gouging to me, i don't like it. More

by TEKILASHOT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Claremont Toyota responded

While pleased to see you receive quality service, we're disappointed you're unhappy with the cost of parts. Your complete satisfaction is very important to us, which is why we'd like to speak with you further about our parts pricing. Please contact us when you have a moment. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 02, 2024

The service advisor seemed like he was in a rush and didn’t have time to answer any of my questions.. More

by RADIOFACE088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know his name
Oct 03, 2024 -

Claremont Toyota responded

You deserve the full attention of your advisor, which is why this is disappointing to read. When you have a moment, please contact us, as we'd like to learn more about when you stopped by and who you worked with. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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