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Claremont Toyota

Claremont, CA

Overview
Employees
Reviews
Vehicles
4.5
4,738 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,738 reviews

June 17, 2024

Take longer of a wait even when you have an appointment. Needs improvement and customer service. More

by REYROSE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Claremont Toyota responded

Your time is valuable and we're disappointed services are taking longer than expected. We appreciate your feedback and will be working to ensure we're completing services more promptly. Should you like to discuss this or any other issues you have experienced here, please don't hesitate to contact us. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 17, 2024

Estoy muy ,muy agradecida con la señorita Amanda y con su supervisora ,tienen mucha disponibilidad para ayudarnos en nuestras necesidades.Muchas Gracias. More

by MONSERRATMONKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Claremont Toyota responded

Hola MONSERRATMONKA, gracias por compartir tu experiencia positiva con nosotros! Estamos encantados de saber que la señorita Amanda y su supervisor pudieron ayudarlo con sus necesidades. Apreciamos sus amables palabras y esperamos poder servirle nuevamente en el futuro. Saludos, Equipo de Atención al Cliente guestrelations@claremonttoyota.com 909-625-1500

June 16, 2024

Thank you claremont toyota I love it… My wise like it Easy to apply finence More

by CORIN.TANNU86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabricio Escobal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Claremont Toyota responded

Hi CORIN.TANNU86, we're thrilled to hear that you enjoyed your experience at Claremont Toyota! We strive to make the financing process easy for our customers. Thank you for choosing us and for taking the time to leave such a positive review. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 14, 2024

Luis was very helpful in explaining the issues/recals with my Tundra. He was attentive to my frustrations and extended his honest help to ensure i left satisfied. More

by GOMEZANDY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 17, 2024 -

Claremont Toyota responded

Hi GOMEZANDY2, thank you so much for taking the time to share your positive experience with Luis! We're thrilled to hear that he was able to assist you with your Tundra and provide excellent customer service. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 14, 2024

Super happy with the service! Everyone was so attentive, especially Jay who helped us complete the deal within a couple of hours. He was extremely helpful, knowledgeable and made More

by MSGMORALES13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Claremont Toyota responded

Hi MSGMORALES13, we are thrilled to hear about your positive experience with Jay! We pride ourselves on providing excellent service and are glad to hear that he was able to assist you efficiently and effectively. Thank you for recommending us to your loved ones! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 14, 2024

We had a great experience at this dealership. We went to test drive a Toyota Sienna and ended up driving a Subaru Ascent. We were nervous about the 'salesy' component of working with a dealership More

by ASHLEY.CERAFICE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Sarofeem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Claremont Toyota responded

Hi ASHLEY.CERAFICE! Thank you for sharing your positive experience at our dealership. We're thrilled to hear that you found our sales team to be communicative and the process to be easy. We appreciate your business and hope you continue to enjoy your Subaru Ascent. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 14, 2024

I am writing to express my disappointment with the recent service appointment for the van. This was my second visit to your dealership, and unfortunately, it did not live up to the positive impression I had More

by prolinepeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
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Jun 17, 2024 -

Claremont Toyota responded

Peter, This cannot happen. If a guest is going to wait this long, they must be provided with updates and informed about the status of their repairs. When you have an opportunity, we'd like to learn more about when you stopped by for these repairs, so we can look into this further and address this with our team. Please contact us at your convenience. We hope to hear from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 13, 2024

Danny Reigstad and Tommy Vang were phenomenal during the sale of our RAV4 Premium, I would recommend anyone to this dealership!!! Very Happy with our experience!! These two were wonderful to work with. S More

by ARIMERMAN2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny R. Reigstad, Tommy Vang
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Jun 14, 2024 -

Claremont Toyota responded

Hi Sheila, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Danny and Tommy provided you with exceptional service during your purchase of the RAV4 Premium. We appreciate your recommendation and look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 12, 2024

Buena atención, muy amables y muy responsables, ayudan mucho a las personas q no hablamos ingles More

by YOJANIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Claremont Toyota responded

Gracias, Yojania, por tus amables palabras! Estamos encantados de saber que tuvo una experiencia positiva con nuestro equipo. Nuestro objetivo es brindar un excelente servicio a todos nuestros clientes. Apreciamos sus comentarios y esperamos poder servirle nuevamente pronto. Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

June 12, 2024

Excellent customer service. Very nice facility, completely satisfied with all of my contact with this dealership. More

by JOANN.GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Claremont Toyota responded

Hi Joann, thank you for sharing your positive experience with us! We're thrilled to hear that you were satisfied with our customer service and facility. We strive to provide top-notch service to all of our customers. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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