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Claremont Toyota - Service Center

Claremont, CA

4.4
3,090 Reviews
Call Service Center (909) 542-1828

3,090 Reviews of Claremont Toyota - Service Center

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June 21, 2023

Close to 3 hour wait to repair nail in tire. I had to search for updates. Took van in 2 weeks ago and was told Sensor issues with weather. The nail not detected, hence my second trip for servi More

by ROSIE.ROMEROVALLE
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Bernardo
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Jun 22, 2023 -

Claremont Toyota responded

Rosie, We understand your time is valuable, and we're disappointed that you've spent so much time with your vehicle here the last two weeks. We would like to learn more about these concerns, as both your opinion and your satisfaction are extremely important to us. Please contact us when you have an opportunity to speak. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 21, 2023

service was quick and the staffs are very friendly. good experience. but no car wash service after maintenance More

by REDBEANFORYEZI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hany Gaied
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Bonilla, Luis Estrada, David Garcia
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Jun 24, 2023 -

Claremont Toyota responded

Thank you for your stars! We strive to deliver quality service and are so proud of our team for caring for you. Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 20, 2023

Kind agent's explanation and 50 % discount of wrong signal check up and convenient ride service. More

by JHK1943
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mo Mostafa
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Jun 24, 2023 -

Claremont Toyota responded

We're proud of our team for making your experience worthy of a 5-star rating! We look forward to working together again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 20, 2023

My vehicle was missed diagnosed and with that I will NEVER bring it back to your dealership. More

by Kelluv
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Ozzy
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Jun 21, 2023 -

Claremont Toyota responded

It's very important we are providing both quality and accurate service and we're discouraged to see that did not happen. When you have an opportunity, we'd like to speak with you and learn more about this misdiagnosis. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Jun 23, 2023 -

Kelluv responded

I purchased my vehicle from Claremont Toyota it’s not a Toyota but if you can’t and could not give proper attention I should’ve been directed to go elsewhere. I spent a lump sum of funds that might have been covered under my warranty. I had missed time off work and the information given was not accurate.

June 20, 2023

One of the most reliable and trustworthy service departments. Excellent customer service staff and managers. More

by SUMMERSBRIAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rigoberto Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2023 -

Claremont Toyota responded

Thank you for choosing Claremont Toyota!! We're so lucky to have an awesome team, and we look forward to continuing to deliver the quality service you deserve! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 20, 2023

Blah blah blah blah blah , I find that the dealer employees are attempting atee r native More

by AKGOOTZ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
OzzyGodoy
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Jun 21, 2023 -

Claremont Toyota responded

Thanks for this positive rating. We appreciate you stopping by and we look forward to providing you with the 5-star service that you deserve at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 20, 2023

Read the reviews for this salesman and was very pleased to find out that they were not exaggerated one bit, I had an enjoyable buying experience. More

by RICKYTICKYTAC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derrick Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2023 -

Claremont Toyota responded

Thank you for choosing Claremont Toyota! It's wonderful to hear our team delivered a 5-star visit. Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 19, 2023

Great service team. Fast response when we arrived, made sure all our concerns were addressed, service area was clean, walked us to the customer waiting area, service mem More

by GARY.BOULTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Claremont Toyota responded

Thanks, Gary! Glad you enjoyed your experience here and looking forward to working with you again soon. Hope all is well. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 17, 2023

Honest plus Great Custmer Service, thanks to Steven, Zupe n the rest of the team. Great Dealership!!!😎 I definitely will recommend More

by COOLCROW1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Vera
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Jun 19, 2023 -

Claremont Toyota responded

We can't thank you enough for sharing your awesome rating! We look forward to continuing to keep your Toyota running like new. Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com - 909-625-1500

June 14, 2023

Kevin Alvarez was very helpful! And meet the needs . Definitely recommend him ! Toyota did great in general! More

by GMBLESS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Alvarez
Report | Print
Jun 19, 2023 -

Claremont Toyota responded

Thank you for this 5-star rating! We're happy that you enjoyed your experience and we hope to see you around the dealership again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com - 909-625-1500

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