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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,737 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,737 reviews

December 30, 2025

Chad was great and really helped us get what we needed. The dealership was very nice and clean. More

by peypey1750
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

Coastal Kia responded

Thank you! We appreciate the five star Dealer Rater review. It was kind of you to mention our Product Specialist Chad Duke by name. We love the feedback including, "Chad was great and really helped us get what we needed." We strive to provide a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

December 29, 2025

Roland Matthews made my car-buying experience very easy. All negotiations were done online or by phone, and upon arrival at the dealership, all I had to do was complete financing. More

by havilanda9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

Coastal Kia responded

Wonderful! We are thrilled Roland made your recent purchase experience seamless and easy. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the high marks and for mentioning Roland by name. Please do not hesitate to reach out if we can be of any assistance. Enjoy!

December 29, 2025

Every time, I come I get the best service. Everyone is friendly and welcoming. I appreciate the convenience of the free shuttle. More

by SLBRALNC21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Coastal Kia responded

We love this. Thank you! Your five star service review and compliments for our service staff are greatly appreciated. We truly appreciate the feedback including, "every time I come I get the best service." We are thrilled to hear you were able to take advantage of our courtesy shuttle. Thank you for trusting Coastal Kia with your automotive service needs.

December 28, 2025

Was surprised at how easily this process went at Coastal Kia. I would recommend them greatly. More

by james.marshburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Coastal Kia responded

Outstanding! Thank you for the five star review and gracious compliments. Congratulations and enjoy. We are here if you need us.

December 28, 2025

Super easy process & Tacoma was extremely helpful! He helped me get the exact car I wanted at a price I could afford. More

by pebuchanan21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tacoma Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Coastal Kia responded

Wonderful news! Thank you for the five star review. We are pleased to hear Tacoma exceeded your expectations. Congratulations! It was thoughtful of you to rate so many of our team members. We appreciate it. Enjoy.

December 28, 2025

I am so happy with my Kia Sportage Plug in Hybrid! The team that worked with me to make it happen was so thoughtful and patient of my children being there. I am very grateful to have worked with Brand More

by jonathan444hire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2025 -

Coastal Kia responded

Wonderful! Thank you! We truly appreciate the high marks and gracious compliments. We are thrilled to hear you and your family found the perfect vehicle. Congratulations!

December 27, 2025

I have dealt with many “So Called” professional companies in my day and I can actually say the "Coastal Kia Experience” is the best customer service in Wilmington, NC. More

by TARASCOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Coastal Kia responded

Wow! Thank you for the high marks and amazing compliments. We appreciate the review and five star rating for Bob Tomlin. Bob is a true ambassador for our customer service culture. Thank you for trusting Coastal Kia with your automotive service needs.

December 26, 2025

Absolutely the best experience I've ever had dealing with a dealership. The service department is top notch. More

by danny t12475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

Coastal Kia responded

Outstanding! Thank you for the amazing service review. It was thoughtful of you to recognize our Service Consultant Gary Nelson by name. Thank you for trusting Coastal Kia with your automobile service needs. We are here if you need us.

December 25, 2025

Excellent for my oil change. What I don’t love is having a text to buy my car and it’s a scam. More

by Mcurto38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Dec 26, 2025 -

Coastal Kia responded

Thank you for the five star review and helpful feedback. We find our best used cars come from our own clients. We apologize if the text offering a free appraisal was too much. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us!

December 24, 2025

This is our second time purchasing a car from Coastal Kia and we will definitely go back a third time. Everything is excellent from start to finish. More

by guy12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2025 -

Coastal Kia responded

We sincerely appreciate your loyalty. Thank you for the five star rating and compliments for our team. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy! We are here if you need us.

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