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Coastal Kia

Wilmington, NC

4.8
5,580 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,580 reviews

August 15, 2025

Cody is great. He explains everything and makes sure you are happy. He really works hard to get you in the vehicle you want. More

by TAMMYCARTER_68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Good job of getting us back on the road. They picked us up from our hotel. More

by beverly.futrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Coastal Kia responded

Thank you for the review and compliments for or team. It was thoughtful of you to rate your recent experience. Please let us know if you need anything. We are happy to hear we were able to get you back on the road.

August 12, 2025

Very easy to work with. Found what we wanted and drove away with it 90 minutes later. More

by mfarmistead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Grimaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Coastal Kia responded

Great news! We appreciate the five star review and high marks for our sales team members. We love the feedback including, "found what we wanted and drove away with it 90 minutes later." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Enjoy!

August 12, 2025

The service department is one of the main reasons we do our car shopping and have service performed at Costal Kia. always kept informed of progress, work is done correctly in a timely manner and at a far p More

by ronne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Coastal Kia responded

Thank you so much! Your five star review and compliments for our team are greatly appreciated. It was thoughtful of you to mention Bob and Sam by name. Thank you for choosing Coastal Kia!

August 12, 2025

professional, courteous, clean and efficient! Waiting area was very clean and comfortable. Checkout after service was very smooth! More

by CDUNN4765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Coastal Kia responded

Wonderful news! Thank you! We sincerely appreciate the five star review and compliments for our staff and facility. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need anything.

August 11, 2025

Jordon told about another car. And I brought it. Happy with my ride. Jordon was Awesome he helped me our to do my seat to laydiw to down. More

by lildarlinluv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Royal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Coastal Kia responded

Thank you! Great news! Congratulations and enjoy. We sincerely appreciate the high marks and compliments for Jordan Royal and our sales team. We are here if you need anything.

August 10, 2025

So far, Coastal Kia has been a great dealership to work with. Everyone was professional and really personable. Maybe a bit pushy, but I guess that's how you close the deals, and it's admittedly my first More

by Michele K
Recommend Dealer
Yes
Employees Worked With
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Coastal Kia responded

Thank you for the high marks. Congratulations on your first new car purchase! It was thoughtful of you to go online and rate your recent experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

August 09, 2025

Very Nice dealership - pleasant people, very efficient but a bit pushy, but I guess thats how you close the deals. I am very disappointed that the car I got does not have a feature that is very importan More

by Sunbeltrocks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Grimaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Duke - 5 star
Aug 11, 2025 -

Coastal Kia responded

Thank you for the high marks. We appreciate your feedback. Please do not hesitate to reach out if you need anything. Congratulations and enjoy!

August 08, 2025

The staff of Coastal Kia is top notch! For years, we had all of our vehicles serviced at Coastal Kia, and each time, the staff very knowledgeable, professional, and a pleasure to deal wit More

by jcollins31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Coastal Kia responded

Thank you for mentioning so many of our team members by name. We truly appreciate the five star review and amazing feedback. We are thrilled to hear how both our sales and service teams have exceeded your expectations. Thank you for the high recommendations too. Congratulations!

August 08, 2025

Speedy oil change service. Sam is always courteous and helpful. He answers all questions thoroughly. More

by GETHERS09
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Coastal Kia responded

Thank you for the review and gracious comments. We appreciate the high marks for our Service Consultant Sam Weisman. We are here if you need anything. Thanks again!

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