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Coastal Kia
Wilmington, NC
5,734 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,734 reviews
December 28, 2025
I am so happy with my Kia Sportage Plug in Hybrid! The team that worked with me to make it happen was so thoughtful and patient of my children being there. I am very grateful to have worked with Brand The team that worked with me to make it happen was so thoughtful and patient of my children being there. I am very grateful to have worked with Brandon Wright because he took into consideration my needs and I was able to leave with the SUV that my family and I love! Thank you Coastal Kia of Wilmington More
by jonathan444hire
December 28, 2025
Super easy process & Tacoma was extremely helpful! He helped me get the exact car I wanted at a price I could afford. He helped me get the exact car I wanted at a price I could afford. More
by pebuchanan21
Verified CustomerDecember 28, 2025
Was surprised at how easily this process went at Coastal Kia. I would recommend them greatly. Kia. I would recommend them greatly. More
by james.marshburn
December 27, 2025
I have dealt with many “So Called” professional companies in my day and I can actually say the "Coastal Kia Experience” is the best customer service in Wilmington, NC. companies in my day and I can actually say the "Coastal Kia Experience” is the best customer service in Wilmington, NC. More
by TARASCOJ
Employees Worked With
December 26, 2025
Absolutely the best experience I've ever had dealing with a dealership. The service department is top notch. a dealership. The service department is top notch. More
by danny t12475
Employees Worked With
December 24, 2025
Chad is probably the best truck salesman I’ve ever had the pleasure of meeting and working with. A consummate professional in every way. the pleasure of meeting and working with. A consummate professional in every way. More
by mficeman
December 24, 2025
This is our second time purchasing a car from Coastal Kia and we will definitely go back a third time. Everything is excellent from start to finish. and we will definitely go back a third time. Everything is excellent from start to finish. More
by guy12
December 24, 2025
A fabulous group of guys they did a nice job. Everybody was super helpful. it took a while, but everything was sufficient. Everybody was super helpful. it took a while, but everything was sufficient. More
by DEBORAH.CLIFFORD68
December 23, 2025
Fast, friendly staff. Brian was great. Kept me informed while I waited. Washing my car was a great Brian was great. Kept me informed while I waited. Washing my car was a great More
by CINDYLEE51
