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Coastal Kia
Wilmington, NC
5,538 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,538 reviews
July 02, 2025
Friendly & VERY competent staff: Had exactly what I needed! 2025 K-4! Affordable & 40 miles per gallon! Jan Ramos is a real Pro & knows his stuff! Will recommend to all my Friends. needed! 2025 K-4! Affordable & 40 miles per gallon! Jan Ramos is a real Pro & knows his stuff! Will recommend to all my Friends. More
by Peggy Dimartino
Verified Customer
July 01, 2025
Bob in service was absolutely amazing. He stayed in great communication the entire time and he put in more effort to get things done than he needed to. Absolutely amazing man!! He stayed in great communication the entire time and he put in more effort to get things done than he needed to. Absolutely amazing man!! More
by T.SHAW2608
Employees Worked With
June 30, 2025
Bob answered all of my questions with patience and kindness. I will always go here. kindness. I will always go here. More
by angela__oconnor
Employees Worked With
Other Employees :
Howard
June 29, 2025
service was done just fine and everyone was great very friendly didn't have to waite to long friendly didn't have to waite to long More
by DELNASCAR
Employees Worked With
June 27, 2025
Courteous and professional upon arrival and at checkout. Work completed in less time than stated and done correctly Work completed in less time than stated and done correctly More
by LRENZAG
Employees Worked With
June 27, 2025
Bob was very helpful and professional from the onset. I called about the issue I was having and explained that I work from home, so texting is best as I can't answer my phone, and he was very obliging. I called about the issue I was having and explained that I work from home, so texting is best as I can't answer my phone, and he was very obliging. More
by JP_WEBB1
Employees Worked With
June 27, 2025
Unable to write a review due to an bad experience with the company. The service department is OK, not sure why they don't do balance when they rotate the tires. the company. The service department is OK, not sure why they don't do balance when they rotate the tires. More
by VP_ROBINSON
Employees Worked With
Not sure of the people I worked with in the service department.
June 25, 2025
Sam Weisman is the best he always goes above and beyond! If you’re ever at coastal Kia make sure you request Sam in the service department. If you’re ever at coastal Kia make sure you request Sam in the service department. More
by TELESHIAGRAHAM
Employees Worked With
June 25, 2025
My service advisor, Gary was professional and kept me up to date on what our car needed as far as services went. Never pushy which I appreciate. to date on what our car needed as far as services went. Never pushy which I appreciate. More
by dmsneyd
Employees Worked With
June 25, 2025
Sam was great, he kept me informed and reached back out the next day to make sure everything was good. The service did take a while, but I dropped the car off so it wasn’t too inconvenient. the next day to make sure everything was good. The service did take a while, but I dropped the car off so it wasn’t too inconvenient. More
by CJSMITH9
Employees Worked With
