
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Cody is great. He explains everything and makes sure you are happy. He really works hard to get you in the vehicle you want. He explains everything and makes sure you are happy. He really works hard to get you in the vehicle you want. More
Good job of getting us back on the road. They picked us up from our hotel. They picked us up from our hotel. More
Very easy to work with. Found what we wanted and drove away with it 90 minutes later. Found what we wanted and drove away with it 90 minutes later. More
The service department is one of the main reasons we do our car shopping and have service performed at Costal Kia. always kept informed of progress, work is done correctly in a timely manner and at a far p our car shopping and have service performed at Costal Kia. always kept informed of progress, work is done correctly in a timely manner and at a far price. Entire service staff is personable, polite and always greets by name. This service appointment worked with Sam and Bob who provided excellent service. Thanks to both More
professional, courteous, clean and efficient! Waiting area was very clean and comfortable. Checkout after service was very smooth! Waiting area was very clean and comfortable. Checkout after service was very smooth! More
Jordon told about another car. And I brought it. Happy with my ride. Jordon was Awesome he helped me our to do my seat to laydiw to down. And I brought it. Happy with my ride. Jordon was Awesome he helped me our to do my seat to laydiw to down. More
So far, Coastal Kia has been a great dealership to work with. Everyone was professional and really personable. Maybe a bit pushy, but I guess that's how you close the deals, and it's admittedly my first with. Everyone was professional and really personable. Maybe a bit pushy, but I guess that's how you close the deals, and it's admittedly my first new car, so I don't have much experience to compare it to. More
Very Nice dealership - pleasant people, very efficient but a bit pushy, but I guess thats how you close the deals. I am very disappointed that the car I got does not have a feature that is very importan but a bit pushy, but I guess thats how you close the deals. I am very disappointed that the car I got does not have a feature that is very important to me. I guess its my fault for not being specific about the fact that I wanted/needed telescopic camera for parking the car. In truth I thought all new cars had that feature since it was on my 2017 Murano. Perhaps a key question that salepeople should ask is "Are there any features that are important to you?" to ensure the customer understands what trim level they need to be looking at to get the features that are important to them. I just assumed a car with all that technology surely had a telescopic camera. Nearly every time I park the car, I get out and have to get back in and adjust it to ensure I am in the parking space properly. Its much larger than my Murano so this would have been a BIG help to me. More
The staff of Coastal Kia is top notch! For years, we had all of our vehicles serviced at Coastal Kia, and each time, the staff very knowledgeable, professional, and a pleasure to deal wit For years, we had all of our vehicles serviced at Coastal Kia, and each time, the staff very knowledgeable, professional, and a pleasure to deal with, in particular Bob, Sam, and Darren. Recently, I bought a preowned certified Kia Sportage, and again, the knowledge, professionalism, and kindness of the staff at Coastal Kia (Dona nd Uber) was outstanding. I highly recommend Coastal Kia! More
Speedy oil change service. Sam is always courteous and helpful. He answers all questions thoroughly. Sam is always courteous and helpful. He answers all questions thoroughly. More