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Coastal Kia

Wilmington, NC

4.8
5,734 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,734 reviews

December 28, 2025

I am so happy with my Kia Sportage Plug in Hybrid! The team that worked with me to make it happen was so thoughtful and patient of my children being there. I am very grateful to have worked with Brand More

by jonathan444hire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2025 -

Coastal Kia responded

Wonderful! Thank you! We truly appreciate the high marks and gracious compliments. We are thrilled to hear you and your family found the perfect vehicle. Congratulations!

December 28, 2025

Super easy process & Tacoma was extremely helpful! He helped me get the exact car I wanted at a price I could afford. More

by pebuchanan21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Pendleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tacoma Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2025

Was surprised at how easily this process went at Coastal Kia. I would recommend them greatly. More

by james.marshburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2025

I have dealt with many “So Called” professional companies in my day and I can actually say the "Coastal Kia Experience” is the best customer service in Wilmington, NC. More

by TARASCOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2025

Absolutely the best experience I've ever had dealing with a dealership. The service department is top notch. More

by danny t12475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2025 -

Coastal Kia responded

Outstanding! Thank you for the amazing service review. It was thoughtful of you to recognize our Service Consultant Gary Nelson by name. Thank you for trusting Coastal Kia with your automobile service needs. We are here if you need us.

December 25, 2025

Excellent for my oil change. What I don’t love is having a text to buy my car and it’s a scam. More

by Mcurto38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 26, 2025 -

Coastal Kia responded

Thank you for the five star review and helpful feedback. We find our best used cars come from our own clients. We apologize if the text offering a free appraisal was too much. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us!

December 24, 2025

Chad is probably the best truck salesman I’ve ever had the pleasure of meeting and working with. A consummate professional in every way. More

by mficeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2025 -

Coastal Kia responded

Thank you! We truly appreciate the compliments for our Product Specialist Chad Duke. Your high marks are greatly appreciated as well. It was thoughtful of you to rate your recent experience online. Thanks again!

December 24, 2025

This is our second time purchasing a car from Coastal Kia and we will definitely go back a third time. Everything is excellent from start to finish. More

by guy12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2025 -

Coastal Kia responded

We sincerely appreciate your loyalty. Thank you for the five star rating and compliments for our team. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy! We are here if you need us.

December 24, 2025

A fabulous group of guys they did a nice job. Everybody was super helpful. it took a while, but everything was sufficient. More

by DEBORAH.CLIFFORD68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Hanafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2025 -

Coastal Kia responded

Fantastic! Thank you! We appreciate the five star review and gracious compliments. Thank you for the compliments including, " a fabulous group of guys, they did a nice job." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations!

December 23, 2025

Fast, friendly staff. Brian was great. Kept me informed while I waited. Washing my car was a great More

by CINDYLEE51
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "AJ" Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2025 -

Coastal Kia responded

We appreciate the high marks and compliments for our Service Consultant Brian Benson. We love hearing how you were able to enjoy our complimentary car wash. Thank you for trusting Coastal Kia with your automotive service needs.

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