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Coastal Kia
Wilmington, NC
5,872 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,872 reviews
July 05, 2024
Dependable, very reliable. I have never had such great service as I receive from Coastal Kia. I have never had such great service as I receive from Coastal Kia. More
by RANDYMILLER112
Verified Customer
July 05, 2024
Outstanding service and great customer relations by Sam. Was able to leave the car over night and get it the following day with everything completed Was able to leave the car over night and get it the following day with everything completed More
by HONDO.DAVIDS
Employees Worked With
July 05, 2024
Professional staff Good Service CarRepair Excellent Communication Great Customer Service wonderful Wait time good awesome Communication Great Customer Service wonderful Wait time good awesome More
by JOSIEWATERS10
Employees Worked With
July 05, 2024
They make the experience incredibly easy and anxiety free. Very kind, fast and efficient. The shuttle service is perfect. Inside waiting area is an extra added plus, very clean with coffee, beverages an free. Very kind, fast and efficient. The shuttle service is perfect. Inside waiting area is an extra added plus, very clean with coffee, beverages and snacks. Couldn’t ask for better. More
by Kevin Sheets
July 05, 2024
Still having issues & they claim they don't feel what I'm feeling because the check engine light isn't on... took it someplace else & they felt it immediately feeling because the check engine light isn't on... took it someplace else & they felt it immediately More
by NUNNIE0711
Employees Worked With
July 05, 2024
Cody is patient, and fun to work with. Most of all he is exceptionally knowledgeable about the products, particularly the EV 6. We have enjoyed working with him and appreciate his honest Most of all he is exceptionally knowledgeable about the products, particularly the EV 6. We have enjoyed working with him and appreciate his honesty and understanding of our preferences. His impressive customer service is a jewel for the dealership. More
by susankatz0
July 05, 2024
The service department was able to fit me in even though there were no openings. They still were able to complete the service in a couple of hours. there were no openings. They still were able to complete the service in a couple of hours. More
by MICHAELPARISH
Employees Worked With
Darren Gokey
July 04, 2024
Very polite and professional. Easy to set up an appointment in a timely manner. Was able to do “add ons” like a state inspection at the last miniute. Easy to set up an appointment in a timely manner. Was able to do “add ons” like a state inspection at the last miniute. More
by BILLNROEY
Employees Worked With
July 04, 2024
Quick professional and helpful. Explained I needed a few things done and didn't have time. I took the car to Jacksonville and hated the experience. So even though it's farther to go Explained I needed a few things done and didn't have time. I took the car to Jacksonville and hated the experience. So even though it's farther to go to Wilmington that is where I will go from now on. More
by malonem1234
Employees Worked With
July 04, 2024
Great service and customer service given Love the courtesy shuttle Nice waiting room with great snack options courtesy shuttle Nice waiting room with great snack options More
by ALIYACONSTANT
Employees Worked With
