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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,819 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,819 reviews

April 10, 2024

I have always had exceptional service from Coastal Kia. Our service advisor, Sam goes above and beyond every time we have to have our car serviced. He is also very efficient with returning phone calls. More

by HENSONC01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Coastal Kia responded

Thank you! Sam is a true ambassador for our customer service culture. We appreciate the five star review and gracious comments. It was thoughtful of you to recognize Sam Weisman's efforts to exceed your expectations. Please don't hesitate to reach out if you need us. Thank you for choosing Coastal Kia for your automotive service needs.

April 10, 2024

It was a pleasure to work with Cody. He listened. ˙e delivered. We walked out with the car we wanted. More

by INPACEM1023
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss Ellen Receptionist Just WONDERFUL to talk with.
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Apr 12, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our Product Specialist Cody Hamilton. It was thoughtful of you to mention our receptionist Ellen Mason too. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Enjoy!

April 10, 2024

Always professional. Reasonable wait times. Never too pushy with up-selling. I drive 100 miles and past two other Kia dealers to come to Coastal. More

by CHASEROBINSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Gokey, Tony Kirschner
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Apr 10, 2024 -

Coastal Kia responded

Wow! Thank you for your loyalty and for making the long drive to see us. We sincerely appreciate the five star review and gracious comments. Thank you for choosing Coastal Kia for your automotive service needs.

April 10, 2024

There are always many very nice associates ready and willing to assist with any and all questions. More

by ne_fena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and rate your recent service experience. We appreciate the high marks for our Service Consultant Sam Weisman as well. Please don't hesitate to reach out if you need us. Thanks again!

April 09, 2024

great customer service had a great time in the waiting area and was able to do my homework with no problem More

by NICOCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our team and facility. Thank you for choosing Coastal Kia for your automotive needs. We are here if you need us.

April 09, 2024

perfect service. easy to do bussines with,wish every dealer had the same attitude thanks again More

by RDABNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Coastal Kia responded

Thank you for the high marks and gracious comments. We sincerely appreciate the five star service review. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

April 09, 2024

Great service. They made the car buying process easy. All of the staff was fun to work with. More

by laurencole
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Coastal Kia responded

Wonderful news! Thank you! We sincerely appreciate the five star review and compliments for our team. We are thrilled to hear our Product Specialist Cody Hamilton exceeded your expectations. Congratulations and enjoy. Thank you for choosing Coastal Kia.

April 08, 2024

Salesmen were friendly and not pushy. The sales floor was clean and inviting. Finance people were willing to discuss and reexplain numbers and where costs were coming into the sale. More

by rohrerp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua LeBron
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Apr 09, 2024 -

Coastal Kia responded

Great news! Thank you! Your gracious feedback and high marks are greatly appreciated. Congratulations and enjoy. We are here if you need anything.

April 08, 2024

People was very informative. And if they give you a time come at that time. They can't get you in any earlier. More

by donnabyrd3955
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
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Apr 09, 2024 -

Coastal Kia responded

Thank you for the helpful feedback and five star service rating. It was thoughtful of you to go online and rate your recent service visit. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

April 08, 2024

If not best dealership. very comfortable very curious and when the time for a new kia. They will be my choice More

by BULLY7HILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Coastal Kia responded

Thank you! It was kind of you to go online and rate your recent experience. Thank you for the five star review and gracious comments. We appreciate your loyalty. Thank you for choosing Coastal Kia.

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