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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,874 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,874 reviews

January 16, 2024

Awesome and courteous staff. Waiting period was not long at all. Great experience friendly staff More

by sunshine8257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Coastal Kia responded

We appreciate the five star service review and compliments for our staff. It was thoughtful of you to give our Service Consultant Sam Weisman such high marks. Thank you for choosing Coastal Kia with your automotive service needs.

January 16, 2024

The salesman was very helpful with his presentation of vehicle and also showed features on the dash board and explained them. More

by RICHARDEPETWAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Richard
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Jan 16, 2024 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments four our sales team. We love the feedback including, "the salesman was very helpful with his presentation of vehicle..." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

January 15, 2024

Sam got right to the job to have my car fixed. I always ask for Sam to get the work done. More

by YARNCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Coastal Kia responded

We sincerely appreciate the five star review and gracious feedback. It was thoughtful of you to mention our Service Consultant, Sam Weisman, by name. Sam is a true ambassador for our customer service culture. We appreciate your loyalty. Please call us if you need anything. Thanks again!

January 15, 2024

The service I received at Kia was professional and fast. Sam was great to work with! More

by bnesi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : sam
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Jan 16, 2024 -

Coastal Kia responded

Great news! Thank you for the five star service review and compliments for Sam Weisman. We love the feedback including, "the service I received at Kia was professional and fast." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 15, 2024

Service was fine service agent was a great help in answering my questions concerning the vehicle More

by raymondghansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Coastal Kia responded

Thank you for the five star service review and gracious comments. It was thoughtful of you to rate Sam Weisman and Cody Hamilton so highly too. We appreciate the review! Please don't hesitate to reach out if you need us. Thanks again!

January 12, 2024

I love this dealership they take good care of their customers. Shuttle David is awesome More

by sonjasgrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our Shuttle Driver David Knowles. It was thoughtful of you to mention him by name. Thank you for the high marks for Gary Nelson too. We appreciate you choosing Coastal Kia for your automotive service needs. Please call us if you need anything.

January 12, 2024

The guys were all very nice through the process. Ever and his brother did an excellent job in finding the right car and finance process. Jason was very friendly, and helpful. More

by tmaurer2136
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
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Jan 12, 2024 -

Coastal Kia responded

Thank you for the five star review. We appreciate the gracious review and compliments for Ever, Jason and our team. Congratulations! Please call us if you need anything. Enjoy!

January 12, 2024

I just leased my second car with Coastal Kia because of the excellent service I received from their service department in the three years I leased my car. The sales staff ( Mr. LeBron and Mr. Ramos) work More

by SASSY_11375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua LeBron
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Jan 12, 2024 -

Coastal Kia responded

Thank you for your loyalty and gracious review. Congratulations on the purchase of your second Kia from our team. It was kind of you to go online and rate your recent purchase experience. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Enjoy!

January 12, 2024

Bob and Gary were super helpful! I loved the helpful pricing for every service, and how understanding and commicative they were. Thank you for everything. I really appreciate it. More

by Sophia Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

Coastal Kia responded

We appreciate the five star service review! We are thrilled to hear Bob and Gary exceeded your expectations during your recent service visit. Please don't hesitate to reach out if you need us. Thanks again!

January 12, 2024

Good wouldful outstanding nice amazing personal time outstanding work hardthey do a good job friendly sweet More

by LORIACHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodd
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Jan 15, 2024 -

Coastal Kia responded

Thank you for the awesome review! We appreciate the high marks and compliments for our Product Specialist Jason Dodd. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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