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Coastal Kia
Wilmington, NC
5,874 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,874 reviews
January 12, 2024
Very welcoming and kind people. All questions were answered and did not feel rushed at all. All questions were answered and did not feel rushed at all. More
by Rls6793
Verified Customer
January 12, 2024
Hands down best dealership and sales person I’ve ever dealt with. One of the reasons we were a repeat customer was that EVERYONE in the Coastal Kia family treated us so well 7 years ago. This time they o dealt with. One of the reasons we were a repeat customer was that EVERYONE in the Coastal Kia family treated us so well 7 years ago. This time they outdid themselves again. Brandon was not only professional, but was quick, efficient and so accommodating. We Recommend Coastal Kia to everyone! Keep up the good work! More
by CHUDSON6
Employees Worked With
Tyler Desmarest, Brandon Wright
January 11, 2024
It never fail me when I get ready for a New Vehicle. I had the best sale person. I had the best sale person. More
by hytha.ann.marshall
January 11, 2024
Dealer was prompt and courteous. Entire process was quick. corrected any problems as promised and reimbursed for additional issues found after delivery. Entire process was quick. corrected any problems as promised and reimbursed for additional issues found after delivery. More
by bobj1
Employees Worked With
January 10, 2024
We just purchased a Kia Carnival. Jason Stone at Coastal Kia made the whole process simple. Jason helped us select the vehicle that was best for our needs. He did not try to upsell Jason Stone at Coastal Kia made the whole process simple. Jason helped us select the vehicle that was best for our needs. He did not try to upsell us on features we did not need. It was a true pleasure to work with Jason and the Kia dealership. More
by BEACHWALKERS624
January 10, 2024
The whole experience with Coastal Kia was great. My salesman was very helpful and knowledgeable about the vehicle I wanted. They had it in stock on the lot for me to test drive and they were fair an My salesman was very helpful and knowledgeable about the vehicle I wanted. They had it in stock on the lot for me to test drive and they were fair and reasonable with pricing. More
by jlprice0801
January 10, 2024
Time of waiting was good the parts dept was good about keeping us up to date Car was checked out and we will be back. Service was a great person to deal keeping us up to date Car was checked out and we will be back. Service was a great person to deal More
by EBENTON1945
Employees Worked With
January 09, 2024
They were definitely very helpful. They managed everything great check my car and make sure there was nothing wrong and we’re very polite and the prices were not that bad. They managed everything great check my car and make sure there was nothing wrong and we’re very polite and the prices were not that bad. More
by CYNTHIADMARTIN72
Employees Worked With
January 08, 2024
I go to the Kia dealer for my service because they are thorough, they can check on any recalls and they're pleasant to work with. Sam Weisman has been my go-to service rep and he's always been fair and h thorough, they can check on any recalls and they're pleasant to work with. Sam Weisman has been my go-to service rep and he's always been fair and honest with me. Cost may be a bit higher at the dealership but they treat me well and they offer to wash my car every time I go there. More
by RLPROVENCHER
Employees Worked With
January 07, 2024
Very professional, friendly, me informed. Let me know what to expect next time. Overall at great job. Let me know what to expect next time. Overall at great job. More
by ATAP09
