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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,536 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,536 reviews

November 26, 2022

We can say that Coastal Kia has excellent service. Friendly salesman with great customer service support. We will recommend any one that’s looking to buy a vehicle, or great service Coastal Kia is the More

by peaceandblessing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "Coastal Kia has excellent service, friendly salesmen with great customer service support." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive needs.

November 25, 2022

Jason sold me a KIA Niro Touring in a jiffy and I can’t brag enough about him and this dealership. Jason, who was knowledgeable & informative (and so nice!), went above and beyond! The customer service was More

by dcadpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodd
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Nov 28, 2022 -

Coastal Kia responded

Congratulations on your recent Kia Niro purchase! It was thoughtful of you to go online and rate your recent experience. Your high recommendations mean the world to us. Thank you for the high rating and compliments for Jason Dodd.too. Please call us if you need anything. We are here to help. Enjoy!

November 24, 2022

Our Soul has a Duel clutch problem slipping and erratic shifting, Dealer tells us that that is normal, not a acceptable answer for a definite problem More

by BEAULIEUJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Coastal Kia responded

Thank you for your feedback. We are here to help. Please reach out to our Service Director John Wigger at 910-408-0100 to discuss your concerns. We look forward to your call.

November 23, 2022

Coastal Kia has never let me down rather if it was sales or service. They are number 1 in my book and will always be More

by TAWANAJACOBS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone, Brandon Wright
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November 23, 2022

Took my car in for routine service - the car was serviced & ready sooner than anticipated so I was able to be on my way More

by PATANDLORIMORGART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Coastal Kia responded

Thank you for the high service rating and gracious feedback. It was thoughtful of you to give our Service Consultant, Sam Weisman, such high marks. Please call us if you need anything. Thanks again!

November 23, 2022

Easy to work with, helpful and interested in the customers needs, interested in the customer and giving them the best deal. More

by psrickerd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
4.0
This rating includes all reviews, with more weight given to recent reviews.
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November 23, 2022

My salesman was very knowledgeable and tried his hardest to get me in the vehicle at the right price he succeeded More

by yhardy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jan
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November 20, 2022

Everyone was extremely professional and highly courteous. I highly recommend this five star team to all Kia owners. More

by Thomasconnolly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown service nes
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Nov 21, 2022 -

Coastal Kia responded

Thank you so much! We truly appreciate the five star rating and compliments for our team. We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "everyone was extremely professional and highly courteous." Please call us if you need anything. Thanks again!

November 20, 2022

They are not pushing you to buy any car from them Skylar is amazing! Thank you More

by bluesclues2011
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Skylar Fulford
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Nov 21, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and compliments for Skylar. It was thoughtful of you to take time to go online and rate your recent experience. Thank you for choosing Coastal Kia!

November 20, 2022

Jason Stone had sold us out last 3 cars. He is very helpful and professional. More

by greerbroadwater
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Stone
Report | Print
Nov 21, 2022 -

Coastal Kia responded

Thank you for your loyalty and for this amazing five star review. We are thrilled to hear our Product Specialist Jason Stone has earned your trust over the years. Please call us if you need anything. Thanks again!

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