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Coastal Kia
Wilmington, NC
5,907 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,907 reviews
February 19, 2023
I really like how they tell you what service I need. very friendly. Nice people. very friendly. Nice people. More
by wandagllewis
Verified CustomerEmployees Worked With
February 18, 2023
Great customer service! The service technician keeps you fully informed. There are no surprises and the work performed is excellent! The service technician keeps you fully informed. There are no surprises and the work performed is excellent! More
by The Nez 15
Employees Worked With
February 18, 2023
Always friendly, courteous, and listens to exactly what I want and need done to my vehicles. want and need done to my vehicles. More
by cher_6335
Employees Worked With
February 18, 2023
I have only used this service center once; just before I traded my Kia for another make/model. traded my Kia for another make/model. More
by CLM558
Employees Worked With
February 17, 2023
I drove from Jamestown NC to look for a car in Wilmington. My friends told me to look for a car in Wilmington and we came to Coastal Kia 2 weekends in a row. Looked at used cars the first w/e and Wilmington. My friends told me to look for a car in Wilmington and we came to Coastal Kia 2 weekends in a row. Looked at used cars the first w/e and new cars the next. I was amazed at how friendly all the sales staff were. I told them how much I appreciated the fact that they didn’t lock me in dealership as the Nissan dealer in Greensboro did in 2012 when I bought my Juke. I have told all my friends and coworkers what a pleasant time I had with every person I talked with. If you had 10 Stars I would give you 10! ********** I plan on coming to your facility for maintenance. Thank you again for not only helping me get a top rated SUV but one that has a lot of bells and whistles! I love my Mars Orange Seltos. More
by caroldentinger49
February 17, 2023
salesperson and fiancial person was very friendly. Both were knowledgeable in their field of expertise. Both were knowledgeable in their field of expertise. More
by Omanisa
February 16, 2023
As always, having my car serviced at Coastal Kia Is a pleasant experience! I had my first set of tires and brakes replaced on a vehicle that is six years old, which I believe is quite reasonable. I have pleasant experience! I had my first set of tires and brakes replaced on a vehicle that is six years old, which I believe is quite reasonable. I have total confidence in Sam Weisman that he is advising me to have service performed only when it is necessary. The waiting area is comfortable, and I enjoyed reading my book while I waited. More
by mcsnow2000
Employees Worked With
February 16, 2023
I love being my vehicle the the Kia dealership I get great service every visit great service every visit More
by Bigg sexy
Employees Worked With
