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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,909 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,909 reviews

January 29, 2023

I got what I needed and in a timely manner I have always had good things and fun waiting More

by DALLASDUFFIELD1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Coastal Kia responded

Thank you for the review and gracious comments. We are thrilled to hear you were comfortable during your wait. Thank you for choosing Coastal Kia!

January 29, 2023

Constant updates regarding how your service is going and options to take care of issues found. Great customer service! More

by jstevens76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Coastal Kia responded

Wonderful news! We appreciate the five star review and compliments for Sam Weisman and our service team. We love the feedback including, "constant updates...great customer service!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 29, 2023

I am very satisfied with Costal KIA sales and service. I recommend them without reservation. More

by SNATALE1
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Coastal Kia responded

Thank you! Your five star review and high recommendations mean the world to us. It was thoughtful of you to go online and rate your recent service experience. Please call Bob Tomlin or any of our service team members if you need anything. Thanks again!

January 29, 2023

Excellent customer service from the service and sales team. I would highly recommend Coastal Kia More

by PGALULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 28, 2023

Jason Stone was very helpful when we purchased our sportage ex. He has continued to follow up periodically. Easy to work with. More

by Larson322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Stone
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January 28, 2023

Very friendly and relatively low pressure experience. They handled all aspects of the sale verycwell More

by Bd28409
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody
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January 28, 2023

Good people solving real problems for the working class. Funny, fair, and well versed on the product they sell. More

by tom06harley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Pinacho
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January 28, 2023

They are fair, honest, and humerus. They actually listen to your requests and crazy questions. More

by tom06harley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber Hernandez, Jason Stone, Pedro Pinacho
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January 28, 2023

Very quick and courteous service. Everyone was informative about what needed to be done on vehicle More

by DOR.NYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 28, 2023

Great service team , friendly staff, superb service. Overall I won't take my Kia anywhere else. More

by benitamiller41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Stone
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