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Coastal Kia
Wilmington, NC
5,889 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,889 reviews
September 18, 2025
Very professional, friendly, and thorough. The communication throughout was outstanding. I appreciated the shuttle ride home, as it made it so convenient for me. The shuttle driver is reall The communication throughout was outstanding. I appreciated the shuttle ride home, as it made it so convenient for me. The shuttle driver is really nice and easy to talk to. AJ was my service representative. He went above and beyond to help me with my car, including calling me the next day to check if everything was all right. My car was ready before I knew it, and they even washed it for me! I really appreciated the service! More
by annamlehrer
Employees Worked With
A.J. Boone
September 17, 2025
Was very helpful and informative with helping me pick out my first car. Thank you my first car. Thank you More
by haleylizabeth
Verified CustomerSeptember 16, 2025
Professional. Polite. Friendly. Job done right. I love the car and the service personnel. Happy people. Polite. Friendly. Job done right. I love the car and the service personnel. Happy people. More
by BAXTER214
September 12, 2025
Coastal Kia service always provides excellent service and follow up. If something is not right with their service, they fix it immediately. follow up. If something is not right with their service, they fix it immediately. More
by hwaynet01
Employees Worked With
Other Employees :
Jan Ramos remembered me and came over to say hello.
September 11, 2025
Excellent intake process, service was done quickly and efficiently and my car was ready earlier than expected. efficiently and my car was ready earlier than expected. More
by MIKE1624
Employees Worked With
September 11, 2025
The service was excellent, the people who assisted me were polite. I will bring my car back when it needs service and if I buy another Kia it will be there were polite. I will bring my car back when it needs service and if I buy another Kia it will be there More
by ahankh
September 10, 2025
Brandon, GQ and Isaiah were very personable and professional. I hadn't bought a vehicle in a long time and they made the process easier than I expected. professional. I hadn't bought a vehicle in a long time and they made the process easier than I expected. More
by lhhatlestad
Employees Worked With
Uber Hernandez, Tyler Desmarest, Brandon Wright
September 09, 2025
I like no nonsense and that's what I got. Don't mess around go to coastal for the deal. PgDean Don't mess around go to coastal for the deal. PgDean More
by TRAVELERAMIDST
