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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,859 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,859 reviews

May 21, 2021

Outstanding service! Will be bringing my car here for service now. Very quickly diagnosed a major problem with my Kia Forte. Thanks so much Bob More

by KIRSCHNERTHOMAS91
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2021 -

Coastal Kia responded

Thank you for the five star review and compliments for Bob Tomlin in our service department. We love the feedback including, "outstanding service!" We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. We are here to help.

May 21, 2021

Bob made this whole process simple and I appreciate that. Will definitely be back when servicing my car for now on. Excellent service and have not had anymore issues. More

by EMILYRE712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2021 -

Coastal Kia responded

Bob Tomlin in service is amazing and it was thoughtful of you to recognize his efforts. Thank you for the five star review. We are here if you need us. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. We are here to help. Thanks again!

May 21, 2021

Everyone in your service department was friendly and helpful. Howard is the best. He always takes care of us. he is always friendly, professional, and gets us in and out as quick as possible. He is the More

by FRANKFRANCOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
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May 21, 2021 -

Coastal Kia responded

Thank you! We appreciate the high marks and amazing compliments for Howard and Sam in our service department. We love the feedback including, "everyone in your service department were friendly and helpful." We appreciate you trusting your service needs with our staff. Thank you for choosing Coastal Kia!

May 20, 2021

The sale person was very polite and he let me know exactly what was being done and when it would be ready for me they were supposed to wash my car but I don’t know something may happen because it was More

by PSLUNS4654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2021 -

Coastal Kia responded

Thank you for the five star review and amazing testimonial. Please come in for a complimentary car wash anytime, we apologize that your wash was not completed. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. We are here to help. Thanks again!

May 20, 2021

Everyone was very professional and helpful. Waiting area was very clean and comfortable. Car was done earlier than expected. Drove in from little river sc due to availability of appointment. More

by nora.jenders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
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May 20, 2021 -

Coastal Kia responded

Wonderful! Thank you for the five star review and compliments for our facility and our staff. We sincerely appreciate you making the drive from Little River, SC. It was thoughtful of you to go online and give Howard Ramsey and Bob Tomlin such high marks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 20, 2021 -

nora.jenders responded

Thanks all !

May 20, 2021 -

Coastal Kia responded

You are very welcome! :)

May 20, 2021

Howard is a real asset to Coastal Kia. He is personable, friendly, and explains clearly and honestly any car issues. I really have had a wonderful experience with this dealership from my sales experience More

by ldhirish13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson, John Wallace, Tyler Desmarest, Howard Ramsey, Brandon Wright
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May 20, 2021 -

Coastal Kia responded

You said it best! Howard is amazing and we are lucky to have him. Thank you for the five star review and gracious comments. We are thrilled to hear we are able to exceed your expectations both in service and sales. Thank you for choosing Coastal Kia. You are appreciated.

May 20, 2021

The customer service and service is always great, friendly and courteous staff. The new location is very clean and inviting. Waiting area is comfortable and accommodating. More

by JOEWINBORNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2021 -

Coastal Kia responded

Fantastic! Thank you for the five star review and great feedback. We are happy to hear you found our new facility “clean and inviting.” Thank you for choosing Coastal Kia!

May 19, 2021

Staff was friendly and provided great customer service. I was informed about services my car was in need of and the quality of services was great. More

by arguedasnicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
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May 20, 2021 -

Coastal Kia responded

Thank you! You are appreciated! We love the five star review and gracious comments. It is wonderful to hear our service department exceeded your expectations. We love the feedback including, " staff was friendly and provided great customer service." Thank you for being an important part of our Coastal Kia family!

May 19, 2021

Jason was a great salesman. He was patient and had the knowledge about the vehicle we wanted. Very mature for such a young man. Thanks More

by LLOYDJARREAU72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Girolami
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May 20, 2021 -

Coastal Kia responded

Thank you for the five star review and compliments for Jason Girolami. We love the feedback including, "he was patient and had knowledge about the vehicle we wanted...very mature for such a young man." Welcome to the Coastal Kia family. We look forward to seeing you during your complimentary service at 5000 miles. Thanks again!

May 19, 2021

Love the new building. Sam Weisman was waiting for me in the drive up garage. Provided me a ride back home while my sorento was being serviced. He also called to let me know the items my car needed and how More

by DSGLCG1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2021 -

Coastal Kia responded

We love the new building too! Thank you so much for the compliments and amazing five star review. It was thoughtful of you to mention Sam Weisman by name. We strive to deliver a truly exceptional experience to every client during every visit. Thanks again. You are appreciated!

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