Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fast, friendly and professional. Coastal Kia has been very helpful and the staff are professional when it came time to purchase my Kia and service it. Also they understand the meaning Coastal Kia has been very helpful and the staff are professional when it came time to purchase my Kia and service it. Also they understand the meaning of time and they'll get you in and get you out with their service. More
Fantastic Attentive sales professionals, listening to what I was looking for and providing expedient service to find a vehicle that would suit my needs. Very th Attentive sales professionals, listening to what I was looking for and providing expedient service to find a vehicle that would suit my needs. Very thorough in explaining the warranty packages. More
Feels like I get my Jag serviced Okay, okay, it’s no surprise to the team at Kia that ‘Professional, courteous, service with a smile’ is standard but it feels like I’m driving a car o Okay, okay, it’s no surprise to the team at Kia that ‘Professional, courteous, service with a smile’ is standard but it feels like I’m driving a car of much higher elite status. Nope, just me and my Kia Forte! But everyone, Sam, Bob and now Howard are treating me like some Gold standard customer. For the record, since the first day I drove my brand new car off the lot to now Officially 118,000 miles. GIVE THESE GUYS A RAISE OR GIVE ME WHAT THEY ARE TAKING!!! More
Engine replacement Excellent service as usual. Bob was great and kept me informed. He answered all of my questions and even managed to get my molding replaced and brake Excellent service as usual. Bob was great and kept me informed. He answered all of my questions and even managed to get my molding replaced and brake service done. Thanks again! More
As always, Coastal Kia has the best, friendliest, service. The service at this dealership has been wonderful since I first became a customer in 2011. Steve Kramer sold me my last 2 Souls. Awesome guy! And my The service at this dealership has been wonderful since I first became a customer in 2011. Steve Kramer sold me my last 2 Souls. Awesome guy! And my service has always been on point. Sam is the best! I always recommend this dealership and the Soul to everyone. More
Awesome Experience Staff were awesome and helped me purchase my new car!!! They were also very helpful & kept me informed throughout the process.. I would definitely rec Staff were awesome and helped me purchase my new car!!! They were also very helpful & kept me informed throughout the process.. I would definitely recommend them!!! More
Quick easy fix of tire with nail Warning low tire pressure came on on my 3 month old Kia Soul and indicated that left rear tire was very low in tire pressure. Drove it to Kia dealer w Warning low tire pressure came on on my 3 month old Kia Soul and indicated that left rear tire was very low in tire pressure. Drove it to Kia dealer who found a nail in the tire, repaired and had me on my way very quickly. All at no charge since the car was new. This is the right way to build good will. Very pleased! More
Professional and empathetic This dealership not only has professional sales and financing staff, but they treat you right. If you’ve got some off-the-wall issues or questions (wi This dealership not only has professional sales and financing staff, but they treat you right. If you’ve got some off-the-wall issues or questions (with financing or anything else), they’ll gladly listen and attempt to help you. They’re sales people genuinely care (you don’t seem like a potential mark when they’re speaking with you), and their finance crew is especially knowledgeable and helpful. I strongly recommend and would absolutely purchase from Coastal Kia again. More
Pleased Steve Kramer and Michael Mascavage were just wonderful! They made me feel welcomed and important. I left pleased and happy, Thank you guys for a job w Steve Kramer and Michael Mascavage were just wonderful! They made me feel welcomed and important. I left pleased and happy, Thank you guys for a job well done. More
All a pleasure to go there. Wonderful experience every time a go. Sam at the service desk is always so helpful. All the guys at the service desk are. Will continue to come to co Wonderful experience every time a go. Sam at the service desk is always so helpful. All the guys at the service desk are. Will continue to come to coastal kia. More