Coastal Kia

Service Excellence Sam Weisman greeted me when I arrived, and he was extremely personable and knowledgeable. He was very thorough in his explanation of the services I r Sam Weisman greeted me when I arrived, and he was extremely personable and knowledgeable. He was very thorough in his explanation of the services I received, and he made sure that I was aware of the service schedule for my vehicle. As a first-time buyer of a Kia, so far I am very impressed with the performance of my Sorento, and the support that I've received from the Coastal Carolina dealership. More

Very accommodating We actually forgot we needed to get the car to the service department first thing in the morning and only remembered about an hour later, thus render We actually forgot we needed to get the car to the service department first thing in the morning and only remembered about an hour later, thus rendering our appointment null. Even so, we called and were encouraged to come in anyway. They accommodated us and finished up the car in record time. Great service! More

Great service Great experience. Always ready to help customers. Will continue to bring my car there for service. I appreciate all their customer service. Keep u Great experience. Always ready to help customers. Will continue to bring my car there for service. I appreciate all their customer service. Keep up the good work! More

Recall on motor recall Put a dirty cabin air filter full all kinds of stuff back in the car didn’t shake it off or anything. I guess they got pissed because I wouldn’t purch Put a dirty cabin air filter full all kinds of stuff back in the car didn’t shake it off or anything. I guess they got pissed because I wouldn’t purchase one for 89 dollars when they cost 10 bucks. I understand you have to make money. It’s not about that. I just can’t believe an employee would not even shake it off before putting back in. Lazy people. Kinda scares me about the job performed on the install. Customer service was amazing tho. Howard was awesome. More

First service Sam met me at the service entrance and put me at ease. He noted my concerns and assured me they would be addressed. I received a call from Howard lett Sam met me at the service entrance and put me at ease. He noted my concerns and assured me they would be addressed. I received a call from Howard letting me know when my vehicle would be ready. Howard met me at the service desk and went over his findings and I was on my way. These guys are an asset to Coastal Kia and I appreciated the wash! Thanks again! More

Vehicle overall check My car was taken promptly to service. The waiting area was comfortable. Good results.everyone was more than nice. And helpful.my service manager Howar My car was taken promptly to service. The waiting area was comfortable. Good results.everyone was more than nice. And helpful.my service manager Howard was really efficient. More

Regular Maintenence As always, Sam always takes care of me. They completed all needed maintenance and did a car wash. Always a pleasure to be serviced with Kia. As always, Sam always takes care of me. They completed all needed maintenance and did a car wash. Always a pleasure to be serviced with Kia. More

Service at Kia We were very satisfied with the service to our Kia. It was done on time & quickly. Service personnel were professional & courteous. Waiting area was c We were very satisfied with the service to our Kia. It was done on time & quickly. Service personnel were professional & courteous. Waiting area was comfortable & drinks & snacks were appreciated! More

Exceeded Expectations Sam was beyond helpful with explaining the condition of my car and how they were able to fix it. They finished my service before I my expected appoint Sam was beyond helpful with explaining the condition of my car and how they were able to fix it. They finished my service before I my expected appointment. More

As always, exceptional customer service by Bob Tomlin I "inherited" my Kia, and the only reason I keep it is because of the exceptional service I receive every time I take it in. I "inherited" my Kia, and the only reason I keep it is because of the exceptional service I receive every time I take it in. More