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Coastal Kia
Wilmington, NC
4,644 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,644 reviews
October 29, 2019
Great service It was a great experience. They worked hard to help and cater to your needs and wants. Great customer service. Would recommend them to others. It was a great experience. They worked hard to help and cater to your needs and wants. Great customer service. Would recommend them to others. More
by LORIEBETH2016
Verified CustomerEmployees Worked With
Tyler, Michael
Helpful October 29, 2019
Fabulous!!!!! Was in and out with exceptional service.... Very helpful and informative when answering questions. Will go back anytime!!!! Was in and out with exce Was in and out with exceptional service.... Very helpful and informative when answering questions. Will go back anytime!!!! Was in and out with exceptional service.... Very helpful and informative when answering questions. Will go back anytime!!!! More
by JAHNOIBELL
Employees Worked With
October 29, 2019
Great Job Dropped my car off the night before and it was in the shop that day. I was called about a problem/part that was not in stock. Received part the next d Dropped my car off the night before and it was in the shop that day. I was called about a problem/part that was not in stock. Received part the next day so they worked hard so that I was only without my car for only 1 day. More
by jimmclaughlin62
October 28, 2019
Great service! Fantastic job! Greeted me at the door and then got the job done way ahead of time. Although I had a ride they offered the shuttle as well Fantastic job! Greeted me at the door and then got the job done way ahead of time. Although I had a ride they offered the shuttle as well More
by BLEJEWSKIR
October 28, 2019
I've bought three cars in my life and been to many dealerships and I say without hesitation that I've never had such an nice and easy experience than at Coastal Kia! Kelvin Swinson was the nicest sale dealerships and I say without hesitation that I've never had such an nice and easy experience than at Coastal Kia! Kelvin Swinson was the nicest salesman I've ever met. Not once did I feel pressured. He got me a great deal on the car I wanted, a beautiful red Rio, one of the finest automobiles made today! I love it! It's a pure joy to drive and a gorgeous looking car to boot! I will definitely be having my Rio serviced at Voastal and way down the road when it comes time to get a new vehicle I will be right back to see Kelvin cause no other car manufacturer comes close to Kia/Hyundai in terms of reliability of their cars and SUVs and their fantastic warranty. More
by JohnFulcher
October 27, 2019
Easy to work with Over all good experience with sales crew. Easy to work with and no rush. They helped us get into an SUV with the right payments. Over all good experience with sales crew. Easy to work with and no rush. They helped us get into an SUV with the right payments. More
by ROB.MARIANO
Employees Worked With
Jake baker, dogukan izmir, bob tomlin
October 27, 2019
Excellent!! This is my second vehicle that I have purchased from coastal Kia and I highly recommend them. Great sales team professionally staffed service and deta This is my second vehicle that I have purchased from coastal Kia and I highly recommend them. Great sales team professionally staffed service and detail department. More
by SJOEBLACKMON
Employees Worked With
Kevin West
October 27, 2019
excellent service Staring with your sales department the best salesman Kelvin. The service department is much better than it was in the past (different dealership nam Staring with your sales department the best salesman Kelvin. The service department is much better than it was in the past (different dealership name ) was very please the way Bob in service spoke with and treated me with respect and the prompt service. Thank you More
by NCTAMMY1973
Employees Worked With
BOB in service, Bob with courtesy ride ,Kelvin
October 26, 2019
Awesome dealership I came in with only hope and walked out with a car. Beau Lyons recommendation was super!! I was very well served. Thank you! I will definitely recomme I came in with only hope and walked out with a car. Beau Lyons recommendation was super!! I was very well served. Thank you! I will definitely recommend you. More
by LANITA
Employees Worked With
Tyler, Michael
October 26, 2019
Kia Optima service Sam met me at the car and greeted me with professional kindness. I felt important and welcome simultaneously. I am never disappointed with Kia Servi Sam met me at the car and greeted me with professional kindness. I felt important and welcome simultaneously. I am never disappointed with Kia Service Center. A great all around experience. More
by MICHAELDAMRON74
Employees Worked With
Sam
