Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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From the moment we pulled into the Kia parking lot we were warmly welcomed. The salesperson we met, Brandon, was so nice, and non-aggressive. He took his time showing us the cars. We bought a 2021 Kia S were warmly welcomed. The salesperson we met, Brandon, was so nice, and non-aggressive. He took his time showing us the cars. We bought a 2021 Kia Soul. Steve, another salesperson, explained the features of the car so patiently to us (senior citizens). Great car. More
i have always had a very good experience with this dealership. because i want to give Sam a 5 star rating, i am writing this review. dealership. because i want to give Sam a 5 star rating, i am writing this review. More
It is always a pleasure to work with Sam. He always has a smile on his face and is ready and willing to help out. He's one of the top reasons I keep coming back! smile on his face and is ready and willing to help out. He's one of the top reasons I keep coming back! More
All the people in the service department rates A+ ! From the minute I arrive until I leave I am treated as if I am their only customer. the minute I arrive until I leave I am treated as if I am their only customer. More
Our first service was a very pleasant experience. We saw a service representative immediately. Kelly drove us to the mall & back and we had nice conversations. Car was finished before we knew it! Thanks for a service representative immediately. Kelly drove us to the mall & back and we had nice conversations. Car was finished before we knew it! Thanks for the great service. More
My husband and I had worked all night the night before and were very tired, Jarrod was very helpful and patient with us. I would recommend to anyone and will certainly be back in a few years. and were very tired, Jarrod was very helpful and patient with us. I would recommend to anyone and will certainly be back in a few years. More
Enjoyed working with Jason G.He was courteous and Enjoyed working with Jason G. He was courteous and answered our questions. I would not hesitate sending some one Interested in purchasing a vehicle Enjoyed working with Jason G. He was courteous and answered our questions. I would not hesitate sending some one Interested in purchasing a vehicle to work with him! Thank you More
Howard was very helpful in providing a quote for new tires. Competitive pricing for a full set of tires. I was pleasantly surprised. He was great about keeping me informed and answering any of my que tires. Competitive pricing for a full set of tires. I was pleasantly surprised. He was great about keeping me informed and answering any of my questions. I feel confident in their service recommendations and quality of work. Great overall experience from start to finish. More
Appreciate the work Steve and the staff to get us in 3 leases with no issues. Will def be doing business with them again in the future. leases with no issues. Will def be doing business with them again in the future. More
The dealership people were very nice and the fact that they waited for the part for my car for 1 1/2 months and had my car for that length of time wasn't the dealerships fault. It was Kia's fault for not they waited for the part for my car for 1 1/2 months and had my car for that length of time wasn't the dealerships fault. It was Kia's fault for not getting the part to the dealership sooner. Also another fault of Kia was the fact that Kia doesn't have loner cars so I had to rent a car again for that period of time. (1 1/2 months). My 3rd complaint is that I wanted to trade in my 2017 Rio with only 7,000 miles for a Soul. I wanted Kia to pay the balance on the Rio or use it as a trade in and was told I owed too much on the Rio. My whole experience with Kia was very disappointing. I do ask that you forward this to your copperate headquarters More








