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Coastal Kia
Wilmington, NC
5,480 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,480 reviews
July 13, 2020
The service staff at Kia are quite amazing! They do a great job on your vehicle. And Sam and Bob are always courteous and helpful! great job on your vehicle. And Sam and Bob are always courteous and helpful! More
by Nara Radhakrishnan
Verified Customer
July 11, 2020
Great The staff at coastal kia are always very friendly. The appointment schedule is kept so I can continue my day and errands I need to do.. The staff at coastal kia are always very friendly. The appointment schedule is kept so I can continue my day and errands I need to do.. More
by VICKYMCLEANYOUNG
July 10, 2020
Extremely friendly and professional Whether it's an oil change, plugging a tire or something that has to be fixed, it's always done in a timely manner. I trust Sam Weisman to give me th Whether it's an oil change, plugging a tire or something that has to be fixed, it's always done in a timely manner. I trust Sam Weisman to give me the best service. More
by Dolores
Employees Worked With
July 10, 2020
Good. The only thing was they drained my battery and had to jump start it for me to leave. Other than that it was good Sam is always nice and helpful and I know he tried to solve the battery situation right to jump start it for me to leave. Other than that it was good Sam is always nice and helpful and I know he tried to solve the battery situation right away. More
by LEEDS.LAUREN
Employees Worked With
July 10, 2020
Wonderful experience as per normal. The people in your business are professional, friendly and easy to work with. They are the big difference from other places for sales and service. business are professional, friendly and easy to work with. They are the big difference from other places for sales and service. More
by JAZDANCERRLH
Employees Worked With
July 10, 2020
Very courteous and delivered on what was promised I think making it mandatory to use 25 words is a little frustrating but whatever, have a nice day making it mandatory to use 25 words is a little frustrating but whatever, have a nice day More
by TODD.C.WILSON
Employees Worked With
July 08, 2020
Another AMAZING CAR BUYING EXPERIENCE Let me start by saying I would never even consider purchasing a car anywhere else-while budget -pricing and payments along with car performance and s Let me start by saying I would never even consider purchasing a car anywhere else-while budget -pricing and payments along with car performance and style are all very important-CUSTOMER SERVICE is number 1 - today I purchased my 5th Kia this time we went a little bigger -a Sportage 😊 Steve Kramer has to be the kindest most patient person on the planet-and the Owner Mr.Koballa goes above and beyond -his leadership and attention to customer service is evident in every part of the buying experience- from the “personal car expert assistant” (salesman) to the finance office all was extremely smooth and actually a pleasant experience. The drive from Jacksonville was worth every mile! If you are considering purchasing a vehicle please -head to Coastal Kia of Wilmington-I promise you will not be disappointed best pricing -honesty - customer care... you will drive away not only satisfied but....part of the family! Thank you Steve Kramer for once again going above and beyond thinking of every little detail and most of all your kindness and expertise-Thank you Mr.Koballa for taking the time to come say hello and welcome us. God Bless More
by Pennyk
July 08, 2020
I have to say that I was enlightened by the service of Service Consultant Sam Weismann from the moment I walked into the Service Department until I was walked to my car to leave. It made my wait very plea Service Consultant Sam Weismann from the moment I walked into the Service Department until I was walked to my car to leave. It made my wait very pleasant and enjoyable! Thanks for a service job well done!! More
by NANALIN1961
Employees Worked With
July 07, 2020
Customer service is the priority. The service department continues to be focused on satisfying the customer and always keeps the customer informed on the progress of the work being don The service department continues to be focused on satisfying the customer and always keeps the customer informed on the progress of the work being done which is appreciated. More
by GARY.SEASE
Employees Worked With
Howard Ramsey
