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Coastal Kia
Wilmington, NC
5,850 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,850 reviews
August 25, 2020
We had to replace two cars totaled in the recent hurricane. Jason Dodd took GREAT care of us and we drove and bought two new cars in one day. Great deals on both of them. hurricane. Jason Dodd took GREAT care of us and we drove and bought two new cars in one day. Great deals on both of them. More
by kathchristva
Verified CustomerEmployees Worked With
Jason Keith Dodd - FIVE STARS!!!, Tyler Desmarest
August 25, 2020
the sales person was top notch no hassles no BS the the sales person was top notch no hassles no BS the finance person worked with me to find the right payment the vehicle was exactly what I expect the sales person was top notch no hassles no BS the finance person worked with me to find the right payment the vehicle was exactly what I expected and wanted the facility was clean and everyone was friendly and helpful More
by JESSE41
Employees Worked With
Kelvin Swinson, Tyler Desmarest
August 25, 2020
Very knowledgeable of the cars and services! And so nice and supportive!!! I will highly recommend to all of my friends and colleagues shop with Dang at Coastal Kia! and supportive!!! I will highly recommend to all of my friends and colleagues shop with Dang at Coastal Kia! More
by RSP83462
Employees Worked With
Don Nguyen
August 24, 2020
Service was excellent!! Kelly is great and very friendly!! He made my life a.lot easier!! I would definitely recommend this service department!! See yall again soon! friendly!! He made my life a.lot easier!! I would definitely recommend this service department!! See yall again soon! More
by MATTUNDERWOOD123
August 24, 2020
Edwin Alvarenga was very helpful and informative with the purchase of our 2021 Telluride "Nightfall." Edwin and Uber Hernandez delivered our "Attention Getting" Nightfall, we are more than pleased with Coast purchase of our 2021 Telluride "Nightfall." Edwin and Uber Hernandez delivered our "Attention Getting" Nightfall, we are more than pleased with Coastal Kia STAFF. If you want a Luxury Vehicle at non luxury price this is definitely the One. More
by Bob & Sandy
Employees Worked With
Edwin Alvarenga
August 23, 2020
Excellent service from the start of our sale to the completion of our sale for a 2021 Kia Van. Kelvin was great, we had a 2019 Kia Van that we loved but sadly lost due to Hurricane Isaias and we were completion of our sale for a 2021 Kia Van. Kelvin was great, we had a 2019 Kia Van that we loved but sadly lost due to Hurricane Isaias and we were devastated. Kelvin took his time and patience with us and we now are the owners of a brand new 2021 van that is exactly like the one we had prior to the storm. Kelvin was super and we were very happy with him. He made a stressful situation very nice and is an awesome sales person start to finish. More
by Happy Van again!!
August 22, 2020
Coastal Kia serviced my Kia because of a recall. Making the appointment went smooth, staff was courteous and efficient, and I was in and out in no time. the appointment went smooth, staff was courteous and efficient, and I was in and out in no time. More
by BRENDA_HARVEY
August 22, 2020
I always come back to Coastal Kia for all my Kia service maintenance & repair needs! The service team is excellent, professional, and personable. I also have used the Shuttle service several times over th maintenance & repair needs! The service team is excellent, professional, and personable. I also have used the Shuttle service several times over the years (my daughter as well), & we have found Kelly to also be professional & courteous. Thanks! More
by NCDI07
August 21, 2020
Customer service is great! However, i just don't feel like it should take an hour to complete an oil change when you are waiting for your vehicle, otherwise would have been 5/5 stars. like it should take an hour to complete an oil change when you are waiting for your vehicle, otherwise would have been 5/5 stars. More
by CJ
Employees Worked With
