
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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great service! My car problems weren't evident until the morning when I was trying to take it somewhere. I called Kia and they took care of it right away. They wer My car problems weren't evident until the morning when I was trying to take it somewhere. I called Kia and they took care of it right away. They were very friendly and accommodating. More
Great service Wonderful customer service. They were able to get me in very quickly and had quality service. I brought my car in for an oil change and key programmin Wonderful customer service. They were able to get me in very quickly and had quality service. I brought my car in for an oil change and key programming. They found that my brake fluid and battery were both going bad and informed me without making me feel pressured into getting these things fixed immediately. I did end up fixing them but it was nice to not feel backed into a corner. Their car service was also wonderful and convenient so I did not have to stay and wait for my car to be finished. More
Smooth transaction and great deal They were awesome working with me trying to find my best options. I am very pleased with the great deal I got on a fine nice Kia vehicle. Everyone wa They were awesome working with me trying to find my best options. I am very pleased with the great deal I got on a fine nice Kia vehicle. Everyone was very polite, understanding and professional. More
Fast friendly service as usual First name basis with service staff. Alway accommodating to our short notice scheduling. Would buy another Kia based on the local service department . First name basis with service staff. Alway accommodating to our short notice scheduling. Would buy another Kia based on the local service department . Wilmington NC More
Good service visit to a new dealership Howard and the team were prompt in greeting us and getting our Sorento serviced. Under promised and over delivered. Glad Coastal is in the area, we' Howard and the team were prompt in greeting us and getting our Sorento serviced. Under promised and over delivered. Glad Coastal is in the area, we'll be back! More
Good Car Buying Experience Trading in a car and buying a new car from a new car dealership can be a stressful event so it was refreshing to work with the folks at Coastal Kia. Trading in a car and buying a new car from a new car dealership can be a stressful event so it was refreshing to work with the folks at Coastal Kia. Everyone we met there was knowledgeable, positive and friendly and made the transaction as smooth as it could be. Love the product (Sorento SX) and really like the 5 year - 60,000 mile warranty. I highly recommend the team at Coastal Kia. More
A truly satisfied customer. Mother and I had a great experience at Coastal Kia if Wilmington. The salesman was courteous not pushy. Listened to what our desires were and didn't t Mother and I had a great experience at Coastal Kia if Wilmington. The salesman was courteous not pushy. Listened to what our desires were and didn't try to sell us a car we didn't want. Introduce us to the service department and the service manager. I believe they truly wanted more for us than to just sell us a car. Great job guys. More
Quality Product, Quality Service From the beginning of my purchase of my Kia Sorento I have been happy with the Sorento and the quality of care and service received. Employees are ki From the beginning of my purchase of my Kia Sorento I have been happy with the Sorento and the quality of care and service received. Employees are kind and professional. I feel like my purchase was important to them, and that keeping us happy with Kia is at the top of their list. I really like the fact that when I have been waiting for my service, I hear laughter going on....and that tells me that the employees are happy.......and it shows. Customer Service DOES mean something to Coastal Kia, and it shows. Bob Tomlin was knowledgeable and friendly...WIN, WIN!! More
Great service! Great dealership. Friendly personnel, The service performed was excellent. Very nice waiting room with a TV and free beverages and snacks. A very nic Great dealership. Friendly personnel, The service performed was excellent. Very nice waiting room with a TV and free beverages and snacks. A very nice touch! More
Wonderful Service! Thank you so much for your wonderful service. Everyone was super friendly. I really appreciate all of the information provided by Bob Tomlin and the q Thank you so much for your wonderful service. Everyone was super friendly. I really appreciate all of the information provided by Bob Tomlin and the quick/ easy service. Thank you Kelly for driving us around as well! More