Coastal Kia

Kind, courteous & reliable service! I have been using this particular Wilmington Kia dealership for over 10 years with 3 different vehicles & Bob, Sam & Howard are excellent service repr I have been using this particular Wilmington Kia dealership for over 10 years with 3 different vehicles & Bob, Sam & Howard are excellent service representatives. They are friendly, competent & prompt. Whoever (not sure of this individuals name) pulled up my car after the work was completed even held the door for me & it was a very kind & nice added touch! More

Time 4 Checkup Always nice to come in & be greeted with a warm smile and hand shake. I can count on being heard and understand what I am explaining. Always nice to come in & be greeted with a warm smile and hand shake. I can count on being heard and understand what I am explaining. More

Excellent sales team that made me feel comfortable . Could not have been more satisfied with the sales team that made me feel comfortable with my purchase of Kia Soul! Jason, bill and heywood are very pr Could not have been more satisfied with the sales team that made me feel comfortable with my purchase of Kia Soul! Jason, bill and heywood are very proficient in what they do.. I will certainly share my experiance with my friends. More

Service Checkups. I feel our car is being taken care of during our service checkups. I drive away feeling I will have no trouble's with the car. Everyone is very car I feel our car is being taken care of during our service checkups. I drive away feeling I will have no trouble's with the car. Everyone is very caring and concerned with our car. More

Exceptional Service Once again, as it has been since Mr. Pat Kabala became the owner of the Kia Dealership in Wilmington, NC, the Service Department is outstanding. Th Once again, as it has been since Mr. Pat Kabala became the owner of the Kia Dealership in Wilmington, NC, the Service Department is outstanding. The Service Department personnel are very competent and friendly and take pride in putting Coastal Kia's best foot forward. A big tip of the hat to Sam, a Customer Rep. for being a standout among other fine employees. Thank you all. Franklin A, Morris More

Pointless I went in for warranty work. I told them It was an intermittent problem. They said they could duplicate it. Which I do not believe because my transmis I went in for warranty work. I told them It was an intermittent problem. They said they could duplicate it. Which I do not believe because my transmission shutters AT LEAST once in a 10 mile period. They would not do a loaner car which according to KIA USA they are supposed to for warranty work. All together xxxxty experience. The only thing positive I could say was at least they were polite about not doing their job. More

Fast and courtesy service Very proactive service department. A representative meets you on arrival with IPad or its equal having my intended service on report then asking if an Very proactive service department. A representative meets you on arrival with IPad or its equal having my intended service on report then asking if any additional issues needed to be addressed while at the dealership. Kudos to service consultant Sam Weisman. We'll be back! More

Awesome experience This was my 1st time buying a car from a dealership. John was amazing at getting me in the car I wanted at a pruce I could afford. The entire staff wa This was my 1st time buying a car from a dealership. John was amazing at getting me in the car I wanted at a pruce I could afford. The entire staff was warm, welcoming and just a joy to work with. More

An efficient and memorable experience Jake was knowledgeable and helpful with our negotiations and getting the terms we wanted and Mike was extremely knowledgeable about handling the finan Jake was knowledgeable and helpful with our negotiations and getting the terms we wanted and Mike was extremely knowledgeable about handling the financing and explaining the warranties. More

Evcellent Sam did a great job checking me in and keeping me informed of the progress of the work! He is a great asset to Coastal KIA! Sam did a great job checking me in and keeping me informed of the progress of the work! He is a great asset to Coastal KIA! More