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Coastal Kia
Wilmington, NC
5,819 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,819 reviews
March 18, 2020
John was very helpful, courteous and transparent about the purchasing process. First time buyer and I felt very well taken care of. I cannot suggest this dealership enough! the purchasing process. First time buyer and I felt very well taken care of. I cannot suggest this dealership enough! More
by joeyyalexander92
March 18, 2020
We bought a Subaru from Coastal Kia off their wholesale lot for my 16 year old son. The sale went very smoothly. Everyone was upfront professional and courteous. They insisted on cleaning the car even afte lot for my 16 year old son. The sale went very smoothly. Everyone was upfront professional and courteous. They insisted on cleaning the car even after I offered to buy it as is. They delivered it and made sure it passed inspection at no additional cost to me. I would not hesitate to recommend Coastal Kia to anyone based on my experience. Steve Kramer was my salesman he was clear when answering questions and easy to talk to. It was a good experience for me and my 16 year old son. Tyler Desmarest facilitated our purchase he was clear and concise and very approachable. More
by Clynn3k
March 17, 2020
A very pleasant experience Howard Ramsey is terrific. Easy to work with and keeps you informed. All of the work performed was top notch and the attention to detail very satisf Howard Ramsey is terrific. Easy to work with and keeps you informed. All of the work performed was top notch and the attention to detail very satisfying. More
by KWALLSTORM
Verified CustomerEmployees Worked With
Howard Ramsey
March 17, 2020
Bob is great to deal with Always have a positive experience with Kia service and Bob. He is always courteous, pleasant and helpful. My wait time wa a little longer than expec Always have a positive experience with Kia service and Bob. He is always courteous, pleasant and helpful. My wait time wa a little longer than expected this isit but probably due to lunch breaks. More
by CLGAMBINO
Employees Worked With
March 16, 2020
John was excellent with us and made the car buying experience very easy!! We are very happy with our purchase and John was outstanding with his customer service! I would definitely recommend my frie experience very easy!! We are very happy with our purchase and John was outstanding with his customer service! I would definitely recommend my friends and family using John at Coastal Kia!! More
by laboik
Employees Worked With
John Wallace, Tyler Desmarest, Howard Ramsey
March 16, 2020
Routine service Went for routine service, oil change, filters, tire rotation had a coupon all that for $39.95. Bob Tomlin advised us about another filter that needed Went for routine service, oil change, filters, tire rotation had a coupon all that for $39.95. Bob Tomlin advised us about another filter that needed changing. So glad to get that done! We will definately be back for any future service/work. More
by BWATKINS3351
March 16, 2020
Service The appointment was made by the dealers for 700 am when the services department didn't open until 8, which I didn't know before. I stood outside for a The appointment was made by the dealers for 700 am when the services department didn't open until 8, which I didn't know before. I stood outside for about 15 minutes before someone came and let me in. Other than waiting outside for them to open and explaining that I did not make the appointment it was made during the last visit I had, the service was quick and everyone was nice. More
by E_E_M
Employees Worked With
March 15, 2020
I just wanted to say thank you for all of the great service we received there while trading our 2017 Kia Optima in for a 2020 Kia Sorento. Everyone there were very courteous and friendly. They went ab service we received there while trading our 2017 Kia Optima in for a 2020 Kia Sorento. Everyone there were very courteous and friendly. They went above and beyond to make the deal happen. More
by PGeorge
March 13, 2020
Steve Kramer was very professional stayed and explained everything on the new car. He even paired blue tooth to our phones. I would recommend him to someone else. everything on the new car. He even paired blue tooth to our phones. I would recommend him to someone else. More
by NCKRW37
March 13, 2020
The car buying experience was a pleasant one. Dogukan and Mike were polite and professional and worked to get the payment that I wanted. Dogukan also took time to ask about what I wanted and explained all t Mike were polite and professional and worked to get the payment that I wanted. Dogukan also took time to ask about what I wanted and explained all the features of my new vehicle. More
by ashleyjpenny
