
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Truthful and professional My wife and I have been dealing with Coastal Kia for approximately seven years. We have never had an incident of dissatisfaction at any time. Their st My wife and I have been dealing with Coastal Kia for approximately seven years. We have never had an incident of dissatisfaction at any time. Their staff/sales persons. are very professional and polite. The atmosphere at Coastal Kia is humbling, professional and has an air of a family type setting. Everybody is always at your service no matter what. A salesperson Steve Kramer stands out to us as that each car we have purchased from Coastal Kia was done through him. His professionalism as being a salesperson is the best any sales person can be. Thanks Coastal Kia. More
Dead battery Sam was professional and caring as always. Calling to check on the service afterwards!! He told me exactly what to do when I called to ask what to do. Sam was professional and caring as always. Calling to check on the service afterwards!! He told me exactly what to do when I called to ask what to do. More
New Kia Oil Change Th staff was very friendly and helpful but having an appointment and it taking over and hour for an oil change is a little long for the labor required Th staff was very friendly and helpful but having an appointment and it taking over and hour for an oil change is a little long for the labor required/. More
Great! Quick, easy and painless! Got my car in with no notice to address a recall issue. Done within a few hours. Couldn't have asked for better service. Quick, easy and painless! Got my car in with no notice to address a recall issue. Done within a few hours. Couldn't have asked for better service. More
Great experience The staff is friendly, knowledgeable and keeps you informed every step of the way. I am never kept waiting. Waiting room is clean and comfortable. The staff is friendly, knowledgeable and keeps you informed every step of the way. I am never kept waiting. Waiting room is clean and comfortable. More
Prompt, dedicated service. Very professional. I was pleased , respected and not pushed into anything. I was given an explanation of what was to be done and afterwards was given materials for my r I was pleased , respected and not pushed into anything. I was given an explanation of what was to be done and afterwards was given materials for my records. Was led to my car and thanked for coming in. More
ICF 2019 Sorento Review Our visit to Coastal KIA was to obtain info regarding leasing a vehicle and assessing top of the line KIA vehicles. There was not hype or pressure an Our visit to Coastal KIA was to obtain info regarding leasing a vehicle and assessing top of the line KIA vehicles. There was not hype or pressure and all of our questions were answered to our satisfaction. And, we ended leaving with an awesome 2019 Sorento SUV with all the bells and whistles. More
First Time Buyer As a first time buyer, the whole purchasing process can be incredibly intimidating. My sales man Tyler was thorough and patient. I left with a beautif As a first time buyer, the whole purchasing process can be incredibly intimidating. My sales man Tyler was thorough and patient. I left with a beautiful new car, an incredible experience, and confidence in what an amazing deal I had gotten. I would make the hour drive to come to this dealership again in a heartbeat. More
SERVICE The staff are very friendly and helpful. The work is neat and prompt . The only drawback is the cost of some of the preventive maintenance is pricey The staff are very friendly and helpful. The work is neat and prompt . The only drawback is the cost of some of the preventive maintenance is pricey that is suggested by the manufacturer. Thanks Howard More
Great car buying experice at Coastal Kia Good selection of cars with multiple trims for each model. Affordable pricing. Very personable, knowledgeable, and friendly staff in all departments w Good selection of cars with multiple trims for each model. Affordable pricing. Very personable, knowledgeable, and friendly staff in all departments we interacted (sales, managers, finance). Were able to quickly provide everything we were looking in terms of vehicle and financial. No need to wait around or come back a second time like in similar dealerships. great car buying experience. More