Back

Coastal Kia

Wilmington, NC

4.8
5,479 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
Contact Dealership

6115 Market St

Wilmington, NC

28405

Directions

By Type

Showing 5,479 reviews

June 14, 2019

Professional and courteous Service was courteous and timely. Work was professionally done and they didn't try to pressure me into additional services, Waiting room was clean and More

by hortonjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harvey, Sam
Jun 15, 2019 -

Coastal Kia responded

Thank you for the five star review. We sincerely appreciate the five star review and gracious comments.

June 13, 2019

Always great communication I appreciate they never rush me and are eager to explain things in detail to me. I can leave things in my car and be confident they are still there an More

by OLDCRAWFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Crawford
Jun 15, 2019 -

Coastal Kia responded

Wonderful! Thank you for trusting John Wigger and our Coastal Kia service team. We appreciate your business at Coastal Kia!

June 13, 2019

Timely Customer Service Incredible Kia service dept! Chris in sales was also great! Will definitely be back when I decide to trade in my Optima. All around professional deale More

by TRISTAKJONES29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
June 13, 2019

Easy. We did a trade in and I’m very happy w my new Kia! I came in looking for a 2019 Kia Soul or a 2019 Sorento. The Dealer brought both out in a timely manner and I knew immediately I was set in the Sorent More

by EMTSCHACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
Jun 18, 2019 -

Coastal Kia responded

Congratulations on the purchase of your new Kia! Thank you for the five star review. Welcome to the Coastal Kia Family!

June 13, 2019

Excellent The staff in the service department were extremely friendly. They took the time to go over thoughrly what they were going to do to my vehicle. I've re More

by stnldbb8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Coastal Kia responded

Thank you for the five star service review and awesome comments. We appreciate the recommendations to your friends too. Wonderful! It is great to hear our service department was able to exceed your expectations. Thank you for choosing Coastal Kia!

June 13, 2019

Service Dept Great group of customer service people to work with. This was a first time service since buying the Soul and everyone was informative about what was More

by BAGNES59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard and Sam
Jun 13, 2019 -

Coastal Kia responded

Fantastic! Thank you for the wonderful comments and amazing five star review. We are thrilled to hear your first service visit since your purchase went well. We sincerely appreciate the great comments. Enjoy your Soul and let us know if you need anything. Thank you for choosing Coastal Kia!

June 13, 2019

Best service facility I have been extremely satisfied with the service from this facility since my first dealing with them in 2009. John Wigger is a great example of what a More

by TRCSR39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam, Howard
Jun 13, 2019 -

Coastal Kia responded

Thank you! We could not agree more. John Wigger is a true treasure and we are lucky to have him. Thank you so much for the five star review and gracious comments. We sincerely appreciate the awesome testimonial. These are comments we love to hear. Thank you for being such an important part of our rapidly growing Coastal Kia Family.

June 12, 2019

Everyone is so friendly and go the extra mile Even though I did not buy my car from Coastal Kia they treat me as if I did. That means the world to me. Sam Weisman was fantastic. So friendly More

by SUZY102856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Weisman He is wonderful and so willing to help even called me to see how the car was doing
Jun 12, 2019 -

Coastal Kia responded

Thank you! You are a part of our Coastal Kia Family! Thank you for the gracious comment and kudos for Sam. We sincerely appreciate the five star review.

June 12, 2019

Service visit Ive had my car serviced at Kia several times now. Everyone at Kia is always very helpful, trustworthy, and pleasant to work with. I’ve not had any ba More

by JAMIEEICHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam in service
Jun 12, 2019 -

Coastal Kia responded

Thank you for five star review. Wonderful ! Thank you for the thoughtful remarks and great review. We sincerely appreciate your business at Coastal Kia!

June 12, 2019

Excellent Howard was excellent. He did a great job in assisting my scheduling and maintenance and repair work. He met me outside And greeted my family. What a g More

by JDELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Jun 12, 2019 -

Coastal Kia responded

Simply wonderful! We think Howard is amazing too. Thank you for the five star review and gracious comments. Your kudos for Howard and our Coastal Kia service team are greatly appreciated. We are thrilled Howard was able to exceed your expectations with professionalism and efficiency. Thank you for choosing Coastal Kia for your service needs. Please reach out if we can help you with anything.

...
494
...