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Coastal Kia

Wilmington, NC

4.8
5,479 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,479 reviews

May 16, 2019

Kia soul Every one was very helpful and pleasant to deal with. I was able to find exactly what I wanted in a car. I am very happy. More

by slvought
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mine lewis
May 18, 2019 -

Coastal Kia responded

Thank you so much for the five star review! We are thrilled you found exactly what you wanted. Welcome to the Coastal Kia Family!

May 16, 2019

Comfortable Both salesman were down to earth and wasn’t in to forcing anything but made sure I got exactly what I wanted. They had great sense of humor. More

by SAJAAP05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kramer, Haywood McDonald
May 18, 2019 -

Coastal Kia responded

Great! Thank you fir the review and kind words. Congratulations! Welcome to the rapidly growing Coastal Kia Family.

May 15, 2019

Wonderful Service I have a bad back. The service department provided a shuttle van for me, it was very awesome. The van brought me home and picked me up to get my car. More

by MNORRIS323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
May 15, 2019 -

Coastal Kia responded

Great news! Thank you for the five star review. It is wonderful to hear our service team were able to meet your needs. Thank you for choosing Coastal Kia!

May 15, 2019

New Car Lease Very customer oriented staff. They do their utmost to establish a fair and doable price for house and client. They got the new 2020 Kia Sportage on ti More

by FOXCAT911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kramer, Michael Mascavage
May 16, 2019 -

Coastal Kia responded

Thank you for the wonderful five star review. It was thoughtful of you to describe our team as a “very customer oriented staff”. We sincerely appreciate you choosing Coastal Kia to make your vehicle purchase. Congratulation on the purchase of your new Kia Soul! Welcome to the Coastal Kia Family!

May 15, 2019

Great Dealership! Everyone from Pat Koballa to Tyler and Haywood were very friendly and respectful of my situation & needs, all worked hard to get me the vehicle I wan More

by DONSTONESS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TYLER AND HAYWOOD
May 15, 2019 -

Coastal Kia responded

Wow! Thank you so much for the amazing five star review and for mentioning Pat, Tyler and Haywood. We are thrilled our Coastal Kia Team exceeded your expectations. Enjoy your new ride and call us if you need anything. Welcome to the Coastal Kia Family!

May 14, 2019

Felt I was a valued custtomer I was met at the car by Sam from the service department, smile on face and positive attitude, the porter, Bob, is always a pleasure and when car finis More

by HUNYBEAR1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
May 14, 2019 -

Coastal Kia responded

Thank you for the five star review! It was thoughtful of you to mention Sam and Bob by name. We sincerely appreciate the kudos and thoughtful comments. We know there are dozens of local service centers to choose from. We appreciate you choosing our Kia factory trained service advisors and technicians for your service needs. Thank you for being an important part of the Coastal Kia Family!

May 14, 2019

Amazing customer service Sam in the service department was extremely helpful and knowledgeable through the entire process. Place was clean and they even offered to shuttle me More

by CPH1430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
May 14, 2019 -

Coastal Kia responded

Thank you for the wonderful service review! We are thrilled you were able to enjoy our Courtesy Shuttle Experience! It was thoughtful of you to mention Sam by name. Thank you for choosing Coastal Kia!

May 14, 2019

Service vehicle The service was great and was completed in a very timely manner.Mr. Kelly the shuttle driver was awesome. I think that was his name. The staff was ver More

by BRWN_SUGA_64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Kelly the shuttle driver I think was his name that was on duty that day
May 15, 2019 -

Coastal Kia responded

Thank you so much for the great review. You are correct- Kelly is the shuttle driver’s name and we think he is amazing too. We strive to treat our clients the way we wish to be treated. Thank you for choosing Coastal Kia!

May 14, 2019

Unexpected Surprise !! Always treated with kindness and respect in Service Dept. while on my visit today a welcome yet wonderful surprise meeting with Jason Stone in Sales More

by MOMANDMAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in Service and Jason Stone in New Sales. Finance and Brandi
May 14, 2019 -

Coastal Kia responded

Simply fantastic! Congratulations on your purchase today! We want to thank you for the five star review and thoughtful testimonial. We are thrilled to hear your were taken care of by our entities staff from sales to service. Wonderful!

May 14, 2019

servuce 5-8 the entire service team was fantastic answered all my questions. Service was preformed promptly and completed very quickly. cost was comparable havin More

by ronne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
May 14, 2019 -

Coastal Kia responded

Wonderful! We love doing business with you too! Thank you for the five star review and awesome comments. It is wonderful to hear that the "service was performed promptly and completed very quickly". Fantastic! Thank you for choosing Coastal Kia!

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