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Coastal Kia
Wilmington, NC
5,487 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,487 reviews
April 11, 2019
Great service ! Love Sam at Coastal Kia. He's always the nicest and accommodates my schedule for service. Always feel like I can trust what he tells me and doesn't t Love Sam at Coastal Kia. He's always the nicest and accommodates my schedule for service. Always feel like I can trust what he tells me and doesn't try to suggest items not needed. More
by KIM.MCKINNEY
Verified CustomerEmployees Worked With
Sam Service
April 11, 2019
Excellent Service I always get the best service at Coastal Kia!! The service guys are the best. They are very considerate to the customer's needs. I would recommend to I always get the best service at Coastal Kia!! The service guys are the best. They are very considerate to the customer's needs. I would recommend to anyone. More
by MAEIDA1964
Employees Worked With
April 11, 2019
Awesome people--awesome dealership!! The people at Coastal Kia in Wilmington were great!! The service was super and the people I worked with guided me through the entire process. Dealt The people at Coastal Kia in Wilmington were great!! The service was super and the people I worked with guided me through the entire process. Dealt with Peggy, Steve and Mike and I really appreciate their guidance. Would recommend them to anyone--such a pleasant experience!! Thanks so much!! J Jones More
by UNC810
April 10, 2019
Long time customer I have gotten five cars from them and they have always been nice and helpful. Both the service department and the sales department when I bought a new I have gotten five cars from them and they have always been nice and helpful. Both the service department and the sales department when I bought a new car. More
by LADYSILVERWOLF25
Employees Worked With
Sam for service department and Tyler for sales on my new kia
April 10, 2019
Great dealership and great product. Very knowledgable and friendly staff. Impressed they took the time to introduce me to the service manager and the parts manager. This is the second v Very knowledgable and friendly staff. Impressed they took the time to introduce me to the service manager and the parts manager. This is the second vehicle I have purchased at this dealership. More
by TIDESLAVE
Employees Worked With
April 10, 2019
Oil change I always have a good experience with Kia service. They are helpful and I feel important when I am there. I feel like they are honest and tell me what I always have a good experience with Kia service. They are helpful and I feel important when I am there. I feel like they are honest and tell me what I truly need. More
by angela__oconnor
Employees Worked With
April 10, 2019
Couldn't be happier Sam was very prompt with greeting me even though it was rather busy at the moment. I was advised of drinks, free internet, snacks and the tv was set t Sam was very prompt with greeting me even though it was rather busy at the moment. I was advised of drinks, free internet, snacks and the tv was set to hgtv (my favorite!) I almost forgot I was even there waiting! My wait was shorter than I was quoted and I got a free car wash also! Can't wait for my 5000 mile check so I can come back for more phenomenal service More
by SSROBERTS94
Employees Worked With
Sam
April 09, 2019
Great! Jason Stone was phenomenal! Very professional, courteous and just an all around good guy! Will be recommending him and Coastal Kia to anyone I can! Jason Stone was phenomenal! Very professional, courteous and just an all around good guy! Will be recommending him and Coastal Kia to anyone I can! More
by rgilhuly13
Employees Worked With
Jason Stone
April 09, 2019
Maintenance Staff was professional and personable, and easy to deal with. Answered my questions without hesitation. I'll definitely be back as necessary. A job w Staff was professional and personable, and easy to deal with. Answered my questions without hesitation. I'll definitely be back as necessary. A job well done. More
by BERNIE0251
Employees Worked With
Sam W
April 09, 2019
Tire service I needed to replace a tire due to two nails on the side of the tire. Sam looked for a best price for the new tire. He kept me up to date on how the se I needed to replace a tire due to two nails on the side of the tire. Sam looked for a best price for the new tire. He kept me up to date on how the service was going. Also why it was taking so long. More
by DSGLCG1980
Employees Worked With
Sam Weisman
