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Coastal Kia - Service Center
Wilmington, NC
3,471 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,471 Reviews of Coastal Kia - Service Center
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September 12, 2025
Coastal Kia service always provides excellent service and follow up. If something is not right with their service, they fix it immediately. follow up. If something is not right with their service, they fix it immediately. More
by hwaynet01
Verified CustomerEmployees Worked With
Other Employees :
Jan Ramos remembered me and came over to say hello.
September 11, 2025
Excellent intake process, service was done quickly and efficiently and my car was ready earlier than expected. efficiently and my car was ready earlier than expected. More
by MIKE1624
Employees Worked With
September 11, 2025
The service was excellent, the people who assisted me were polite. I will bring my car back when it needs service and if I buy another Kia it will be there were polite. I will bring my car back when it needs service and if I buy another Kia it will be there More
by ahankh
September 06, 2025
Very professionally. Comfortable surroundings. And service was quick. I come here because I can trust the mechanics. Comfortable surroundings. And service was quick. I come here because I can trust the mechanics. More
by GE2CASH
September 06, 2025
Great service! Always very courteous and professional. Bob and his team are the absolute best! Always very courteous and professional. Bob and his team are the absolute best! More
by JOHN-STAMEY
Employees Worked With
September 03, 2025
Coastal Kia personnel is professional and knowledgeable. I only bring my car for service to you. Thank you for the friendly experience as well. I only bring my car for service to you. Thank you for the friendly experience as well. More
by ARUS.ARAMYAN
August 29, 2025
Everyone whom I spoke with were courteous,friendly,knowledgeable,welcoming, and professional!!! From when I dropped my car off and pick up. courteous,friendly,knowledgeable,welcoming, and professional!!! From when I dropped my car off and pick up. More
by brigett_comeaux
August 29, 2025
The people at Coastal Kia are amazing! I’ve never experienced car service at this level of courtesy and expertise. They inspire confidence and make an unpleasant task a good experience! I’ve never experienced car service at this level of courtesy and expertise. They inspire confidence and make an unpleasant task a good experience! Kudos! More
by SHEPUESCHEL
August 28, 2025
Sam is always very nice and efficient when I bring my car in for anything! in for anything! More
by mimibeach53
Employees Worked With
August 24, 2025
I was told the front axle CV boot was leaking on my Sorrento, replaced at the cost of $596.00. Shortly after, begain hearing a rattle sound from the front end. Replaced the CV boot under warranty at n Sorrento, replaced at the cost of $596.00. Shortly after, begain hearing a rattle sound from the front end. Replaced the CV boot under warranty at no cost. Also heard a thumping sound from the rear tires, Told is was cupping of the tires. Continued to hear rattle from front end, again replaced CV boot under warrnaty. Continued hearing the rattle, brought the car back again, was told the rattle in the front end is now diagnosed as needing a front strut assy, and front stabilizer bar. And now the thumping sound from the rear is not from tire cupping, but needs wheel bearing assy. replacement. Total cost of all services, $2,315.96. Declined the repairs. Brought the car to a local reputable mechanic for a second opinion, and was told NONE of the repairs recommended was needed. While the service advisor was friendly, and the waitng room comfortable, I have no confidence in the dealership's mechanics. More
by frgodfrey58
