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Coastal Kia - Service Center
Wilmington, NC
3,428 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,428 Reviews of Coastal Kia - Service Center
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June 30, 2025
Bob answered all of my questions with patience and kindness. I will always go here. kindness. I will always go here. More
by angela__oconnor
Verified CustomerEmployees Worked With
Other Employees :
Howard
June 29, 2025
service was done just fine and everyone was great very friendly didn't have to waite to long friendly didn't have to waite to long More
by DELNASCAR
Employees Worked With
June 27, 2025
Courteous and professional upon arrival and at checkout. Work completed in less time than stated and done correctly Work completed in less time than stated and done correctly More
by LRENZAG
Employees Worked With
June 27, 2025
Bob was very helpful and professional from the onset. I called about the issue I was having and explained that I work from home, so texting is best as I can't answer my phone, and he was very obliging. I called about the issue I was having and explained that I work from home, so texting is best as I can't answer my phone, and he was very obliging. More
by JP_WEBB1
Employees Worked With
June 27, 2025
Unable to write a review due to an bad experience with the company. The service department is OK, not sure why they don't do balance when they rotate the tires. the company. The service department is OK, not sure why they don't do balance when they rotate the tires. More
by VP_ROBINSON
Employees Worked With
Not sure of the people I worked with in the service department.
June 25, 2025
Sam Weisman is the best he always goes above and beyond! If you’re ever at coastal Kia make sure you request Sam in the service department. If you’re ever at coastal Kia make sure you request Sam in the service department. More
by TELESHIAGRAHAM
Employees Worked With
June 25, 2025
My service advisor, Gary was professional and kept me up to date on what our car needed as far as services went. Never pushy which I appreciate. to date on what our car needed as far as services went. Never pushy which I appreciate. More
by dmsneyd
Employees Worked With
June 25, 2025
Sam was great, he kept me informed and reached back out the next day to make sure everything was good. The service did take a while, but I dropped the car off so it wasn’t too inconvenient. the next day to make sure everything was good. The service did take a while, but I dropped the car off so it wasn’t too inconvenient. More
by CJSMITH9
Employees Worked With
June 23, 2025
Outstanding job. Kept me posted on the progress of my vehicle. Quick in and out service. Definitely recommend. Kept me posted on the progress of my vehicle. Quick in and out service. Definitely recommend. More
by jfox16
Employees Worked With
June 23, 2025
Bob took great care of me when I really needed help. My family and I were on vacation from Charlotte when we discovered our alternator had failed. Even though Coastal Kia's Service Department was alread My family and I were on vacation from Charlotte when we discovered our alternator had failed. Even though Coastal Kia's Service Department was already busy, Bob kindly offered to squeeze me in for an emergency appointment. They successfully diagnosed the issue and fixed my vehicle in two days. I received great support and thorough communication from Bob in Service, Chris in Parts, and David the Shuttle Driver. I would recommend this shop to anyone in Wilmington and beyond. More
by DIXONWB
