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Coastal Kia - Service Center

Wilmington, NC

4.8
3,455 Reviews

3,455 Reviews of Coastal Kia - Service Center

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August 13, 2025

Good job of getting us back on the road. They picked us up from our hotel. More

by beverly.futrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Coastal Kia responded

Thank you for the review and compliments for or team. It was thoughtful of you to rate your recent experience. Please let us know if you need anything. We are happy to hear we were able to get you back on the road.

August 12, 2025

The service department is one of the main reasons we do our car shopping and have service performed at Costal Kia. always kept informed of progress, work is done correctly in a timely manner and at a far p More

by ronne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Coastal Kia responded

Thank you so much! Your five star review and compliments for our team are greatly appreciated. It was thoughtful of you to mention Bob and Sam by name. Thank you for choosing Coastal Kia!

August 12, 2025

professional, courteous, clean and efficient! Waiting area was very clean and comfortable. Checkout after service was very smooth! More

by CDUNN4765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Coastal Kia responded

Wonderful news! Thank you! We sincerely appreciate the five star review and compliments for our staff and facility. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need anything.

August 08, 2025

The staff of Coastal Kia is top notch! For years, we had all of our vehicles serviced at Coastal Kia, and each time, the staff very knowledgeable, professional, and a pleasure to deal wit More

by jcollins31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Coastal Kia responded

Thank you for mentioning so many of our team members by name. We truly appreciate the five star review and amazing feedback. We are thrilled to hear how both our sales and service teams have exceeded your expectations. Thank you for the high recommendations too. Congratulations!

August 08, 2025

Speedy oil change service. Sam is always courteous and helpful. He answers all questions thoroughly. More

by GETHERS09
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Coastal Kia responded

Thank you for the review and gracious comments. We appreciate the high marks for our Service Consultant Sam Weisman. We are here if you need anything. Thanks again!

August 06, 2025

Professional, polite and kept me informed! Nice waiting area, too! Very pleased with the cost! More

by KL1652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Coastal Kia responded

Outstanding! Thank you for the high marks for our dealership and for our Service Consultant Bob Tomlin. We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "professional, polite and kept me informed!" Please do not hesitate to reach out if you need us. Thanks again!

August 04, 2025

Professional friendly team with service as a priority. Communication was effective and transparency was foremost. The waiting area was quite comfortable and water and snacks were offered without limit. More

by menorton522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Coastal Kia responded

Thank you for the five star service review! We sincerely appreciate the high marks and compliments for our facility and service team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the heartfelt testimonial. We are here if you need us.

July 31, 2025

Great customer service. The team was very attentive to my concerns.Checked everything in my car, did not overcharge me and everything went smoothly. More

by NYSTROMCHRISTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

I came to service my Telluride, and the staff and service was awesome. I will return for all my services. More

by MGDFURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Coastal Kia responded

Fantastic! Thank you for the five star service review. It was thoughtful of you to go online and rate your recent Telluride service experience. Please do not hesitate to reach out if you need us. Thank you for trusting Coastal Kia!

July 30, 2025

Everything about the experience was top notch. The staff is professional and friendly, and the facility is beautiful. This was my first visit to Coastal Kia and I felt like a VIP. More

by Djvoorhees56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Coastal Kia responded

Thank you for the five star review and amazing compliments. You ARE a VIP! We appreciate you going online and rating your recent experience with our service team. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

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