Coastal Kia - Service Center
Wilmington, NC
3,444 Reviews of Coastal Kia - Service Center
Enjoyed the service that I received. Everything was taken care of , and and I will return. Everything was taken care of , and and I will return. More
Smooth operation, friendly staff , work done in a timely matter. Check out was seamlessly and informative. matter. Check out was seamlessly and informative. More
Good staff. Clean, nice inventory of vehicles. They call me too frequently asking to make an offer on my current vehicle. Clean, nice inventory of vehicles. They call me too frequently asking to make an offer on my current vehicle. More
I was called by the salesman to come in to buy my 2018 Kia that I had in for service when my wife and I got to his desk he went back-and-forth with the sales manager and informed me that I would have to b Kia that I had in for service when my wife and I got to his desk he went back-and-forth with the sales manager and informed me that I would have to buy another car on top of the existing loan that I already have with a Kia Practically made a full out of both my wife and I never again More
I’ve been bringing my vehicle in for service for a while now, and I have to say that Bob, my service advisor, is truly outstanding. From the moment I walk in, Bob greets me with a friendly, professional att now, and I have to say that Bob, my service advisor, is truly outstanding. From the moment I walk in, Bob greets me with a friendly, professional attitude and always makes sure I understand exactly what’s going on with my car. He takes the time to explain the work that needs to be done, answers all my questions honestly, and never tries to upsell me on things I don’t need. I really appreciate how transparent and trustworthy he is — it makes the whole experience stress-free. Bob keeps me updated throughout the process, so I’m never left wondering when my car will be ready. He goes above and beyond to make sure I’m satisfied every time. And when I picked it up, I was so impressed with how clean it was — they went above and beyond to make sure it looked great inside and out. The detail department is top notch .. If you want excellent service and someone who genuinely cares about their customers, ask for Bob. He’s the best! More
Very pleased with the service Coastal Kia has provided. Would recommend this dealership to anyone interested in purchasing a vehicle. Would recommend this dealership to anyone interested in purchasing a vehicle. More
Coastal Kia has been instrumental in helping me maintain my vehicle and the longevity of my vehicle. Bob is a very honest service member whom I literally put the life of m vehicle in his hands when it comes my vehicle and the longevity of my vehicle. Bob is a very honest service member whom I literally put the life of m vehicle in his hands when it comes to reccommended maintenance. More
Everyone goes above and beyond from the time you pull into the service department until you leave. into the service department until you leave. More
Overall great experience. Sam was very professional and communicated throughout the entire process. Highly recommend. Sam was very professional and communicated throughout the entire process. Highly recommend. More
Absolutely dependable: Great communication and ongoing concern to get things right, which is what happens. A really trusted dealer. concern to get things right, which is what happens. A really trusted dealer. More