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Coastal Kia - Service Center
Wilmington, NC
3,383 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
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3,383 Reviews of Coastal Kia - Service Center
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April 29, 2025
Everyone is very friendly at Coastal Kia but sometimes service department isn’t always 100%. service department isn’t always 100%. More
by lwfwvu71
Verified Customer
April 27, 2025
Quick and efficient service. Very knowledgeable Service Staff. Lower service prices compared to other Kia dealers. Very knowledgeable Service Staff. Lower service prices compared to other Kia dealers. More
by bryant.craig77
Employees Worked With
April 20, 2025
I was greeted very soon after arriving. He got me checked in and reviewed what service I needed and what was recommended. Told me how long it would take as I would be waiting for the car. He got me checked in and reviewed what service I needed and what was recommended. Told me how long it would take as I would be waiting for the car. The car was ready when he said it would. The waiting area is clean with a good variety of snacks. The only disappointing thing is the coffee. I have been to dealers with good quality coffee machines that offer a variety of coffee/tea drinks. More
by RABBRD31
April 19, 2025
Service team was great, very informative and explained needed service other than what I came in for. Waiting area was clean and well stocked on treats and drinks. needed service other than what I came in for. Waiting area was clean and well stocked on treats and drinks. More
by JAMESMSTEIN57
April 18, 2025
The service was great from start to finish. They offered me refreshments and my car was done when they said it was going be done! They offered me refreshments and my car was done when they said it was going be done! More
by tdowning360
Employees Worked With
April 16, 2025
Everyone from here has been helpful and friendly. All of my appointments run smoothly and I appreciate how professional and communicative they are. Top notch service from start to finish! All of my appointments run smoothly and I appreciate how professional and communicative they are. Top notch service from start to finish! More
by MOLLYNCREALESTATE
Employees Worked With
April 16, 2025
Always great service. The people are awesome and maintenance Always fast and great. I am a long time customer. The people are awesome and maintenance Always fast and great. I am a long time customer. More
by angela__oconnor
April 14, 2025
Greet customer at the door. Very polite when speaking to the customer and explaining what needs to be done Very polite when speaking to the customer and explaining what needs to be done More
by BINKIE1066
Employees Worked With
April 14, 2025
Service person was rude. Dealership/servicr ctr hasnt lived up to expectations during last several visits. Coastal failed to respond to multiple complaints. Dealership/servicr ctr hasnt lived up to expectations during last several visits. Coastal failed to respond to multiple complaints. More
by TJMURPH1
April 13, 2025
Top notch dealership. The owner had a good truck at lunch time for his employees and customers. That was very nice of him. We spoke to the owner. Very nice down to earth. The owner had a good truck at lunch time for his employees and customers. That was very nice of him. We spoke to the owner. Very nice down to earth. Service dept top notch. Very nice reliable honesty. Highly recommend the dealership . More
by DETTELBACHB
Employees Worked With
