Coastal Kia - Service Center
Wilmington, NC
3,475 Reviews of Coastal Kia - Service Center
I've had my car serviced here at least 1/2 dozen times never had a bad experience. Greeted by I believe his name is Howard, he takes his time explaining everything and gives an honest wait time. Will cont never had a bad experience. Greeted by I believe his name is Howard, he takes his time explaining everything and gives an honest wait time. Will continue to have my car served at Kia. More
Very thorough and excellent work and customer service. Great team work. They always make sure my vehicles are in the best working condition. Great team work. They always make sure my vehicles are in the best working condition. More
Checking was very easy, and I was kept aware of the progress of the servicing and the problem with a Tire progress of the servicing and the problem with a Tire More
Another great experience at Coastal Kia; the sixth such appointment, which was apropos considering it was there that I purchased my sixth-in-a-row Kia! Bob Tomlin greeted me at the door, making sure I was appointment, which was apropos considering it was there that I purchased my sixth-in-a-row Kia! Bob Tomlin greeted me at the door, making sure I was well cared for throughout, updating midway and escorting me to my chariot after. While there, had opportunity to meet a new employee: Sivon Gross, who shined out front, eager to greet and make some new customer happy. He unknowingly pulled double duty on this day, serving as a Coastal Kia ambassador and entertainer, while I enjoyed the dealership’s enthusiasm level from my “waiting bench.” Sivon regaled me with tales of sales he was able to accomplish in such a short time on the job. He agreed with me that Kias practically sell themselves. He was proud to be able to work for Pat and gladly gave ‘props’ to another salesman, Uber, who’d shone him the ropes. Gratitude and loyalty are hallmarks of Coastal! More
Had a very good experience. Everything went smoothly and timely. We were in and out with no issues. Everyone involved was great. Everything went smoothly and timely. We were in and out with no issues. Everyone involved was great. More
One of the finest car dealerships I've ever dealt with. All of the associates are true professionals and courteous in their customer treatment. All of the associates are true professionals and courteous in their customer treatment. More
Did not fix my problem took a day off of work to get car serviced and repaired, service yes repaired no was told nothing wrong no one test drove car same thing rough idle and stalling. Machine says ok BS. serviced and repaired, service yes repaired no was told nothing wrong no one test drove car same thing rough idle and stalling. Machine says ok BS. More
Two hours to change my oil that’s ridiculous. I was told to come back for wheel alignment and was not told that I needed a new tire. I had to go to a different place to get my wheel alignment don I was told to come back for wheel alignment and was not told that I needed a new tire. I had to go to a different place to get my wheel alignment done, and my air filter changed and a new tire. More