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Coastal Kia - Service Center

Wilmington, NC

4.8
3,413 Reviews

3,413 Reviews of Coastal Kia - Service Center

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May 20, 2023

This is the third KIA i have bought from them ,they have been great with each one.I would recommend them to anyone who wants a no hassle experance. More

by JOSEPH.HINGERTON
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Coastal Kia responded

Third Kia... wow! Thank you Joseph for your loyalty! We sincerely appreciate the five star review and compliments for our team. It was thoughtful of you to give our Business Manager Tyler Desmarest such high marks too. Please call us if you need anything. Thank you for choosing Coastal Kia!

May 19, 2023

Employees are always friendly and pleasant. Waiting area clean and inviting. Salesman even comes over to the waiting area to say hello. More

by CAPRITABS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and compliments for our team. It was thoughtful of you to take time to rate your recent experience online. Please call us if you need anything. Thank you for choosing Coastal Kia!

May 19, 2023

Pleasant waiting area, quick service, able to evaluate new products. Cleared all recalls, got state inspection. Emissions check was not required in my county but they apparently did one anyway. More

by CAPTGUMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
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May 22, 2023 -

Coastal Kia responded

Thank you for the five star service review. We love the feedback including, "pleasant waiting area, quick service,.." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 19, 2023

Fast and easy service on vehicles. Appointment set was easy as well. Darren was super nice. More

by K.BELL92AYEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Coastal Kia responded

Thank you! It was kind of you to go online and rate your recent service experience. We appreciate it! Your five star rating and compliments for our Service Consultant Darren Gokey mean the world to us. Please reach out if you need anything. Thank you for trusting Coastal Kia with your automotive service needs.

May 17, 2023

Quick service. Polite service people. I always get my vehicle serviced at Kia and am always happy with them. Thanks Guys and Gals! More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2023 -

Coastal Kia responded

Thank you James for the five star service review. It was thoughtful of you to go online and rate your recent service experience. We love the feedback including, "quick service, polite service people." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 16, 2023

Very friendly and did not wait too long in the lobby. One lady came and asked if we need any coffee or snacks..very nice... More

by SKIWAS54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and compliments for our staff. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

May 16, 2023

Everyone we have had contact with have been exceptionally helpful, friendly and professional. The day the necessary part was received, they notified us and we picked our car up the next day. The facility i More

by ncallahan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Coastal Kia responded

Wow... thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "everyone we have had contact with have been exceptionally helpful, friendly and professional." Please call us if you need anything. Thank you for choosing Coastal Kia!

May 14, 2023

Excellent service. They manage to have kept my vehicle without any major problems to date. More

by PLPL2241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Coastal Kia responded

Thank you for the five star service review and gracious comments. We sincerely appreciate you taking time to go online and rate your recent service experience. Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

May 13, 2023

Facility is clean. My service consultant was friendly and professional. Service was completed in time stated. More

by DORONOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Coastal Kia responded

Great news! We sincerely appreciate the five star service review and high marks for our Service Consultant Sam Weisman. Please call us if you need anything. Thank you for choosing Coastal Kia!

May 13, 2023

Service was good, I just feel like the tire was a little higher than what I expected to pay More

by TAWANAJACOBS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Coastal Kia responded

Thank you for the five star review and feedback. We strive to deliver a truly exceptional experience to every client during every visit. We sincerely appreciate your business and are here if you need anything.

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