Coastal Kia - Service Center
Wilmington, NC
3,387 Reviews of Coastal Kia - Service Center
I had an appointment and arrived before the service department had opened. Several of the employees made a point to say hello. When I pulled in I was greeted and taken right in. He double check with me department had opened. Several of the employees made a point to say hello. When I pulled in I was greeted and taken right in. He double check with me about what was going to be done to the vehicle. After check in he walked me to the waiting area explaining where everything was and if I had any questions to feel free to contact him. I was told approximate completion time but the vehicle was finished ahead of schedule. This was by far the best experience I ever had with any service department. I will be back. More
Friendly service attendant Clean area and received a free beverage which was very thoughtful. Thank you free beverage which was very thoughtful. Thank you More
Staff were extremely courteous, helpful and good at explaining any work that needed (or did not need) to be done. explaining any work that needed (or did not need) to be done. More
Another fantastic experience with Coastal Kia. Needed a slight adjustment to my alignment so I reached out to Mr Tomlin via email and he was more than happy to get my Stinger taken care of. Absolu Needed a slight adjustment to my alignment so I reached out to Mr Tomlin via email and he was more than happy to get my Stinger taken care of. Absolute customer for life to this dealership! More
My headlight went out 5 am on Saturday as I was leaving for work. I did not want to get a ticket. I called Sam and he was booked solid, but told me if I could be there by 3 pm, he would fit me in. I arrive for work. I did not want to get a ticket. I called Sam and he was booked solid, but told me if I could be there by 3 pm, he would fit me in. I arrived after work and in less than an hour and for less money than I thought it would be, it was done. Sam is the best always and takes great care of my car. More
Dealership is clean. Service is well organized. Drop off and pick up of vehicle is easy. Waiting area is comfortable. Employees are friendly. Service is well organized. Drop off and pick up of vehicle is easy. Waiting area is comfortable. Employees are friendly. More
Sam always takes good care of us. He knew that we needed our car for a trip and he did the needed repairs quickly ! He knew that we needed our car for a trip and he did the needed repairs quickly ! More
Sam was really nice and helpful. Kelly gave us a ride home and he was really great. Kelly gave us a ride home and he was really great. More
Very expensive charged me almost 200 . 00 dollars just to check the engine light.wow 00 dollars just to check the engine light.wow More
My service appointment was completed with thorough attention and I was very satisfied. They also gave my truck a wash and that was very much appreciated. attention and I was very satisfied. They also gave my truck a wash and that was very much appreciated. More