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Coastal Kia - Service Center

Wilmington, NC

4.8
3,475 Reviews

3,475 Reviews of Coastal Kia - Service Center

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June 26, 2023

Bob was very pleasant to work with. He had a very friendly demeanor and was eager to help. More

by charmyjay
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

Coastal Kia responded

Great news! Thank you for the high marks and thoughtful review. We love the feedback including, "he had a very friendly demeanor and was eager to help." We sincerely appreciate you choosing Coastal Kia for your automotive service needs. Thanks again! Please reach out if you need anything.

June 26, 2023

Professional service and dependability. Would recommend their service to anyone. Would buy a vehicle again. More

by DJMARTIN3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Coastal Kia responded

Wonderful! Thank you! We appreciate the five star review, high marks for Sam Weisman and the gracious comments! We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia.

June 26, 2023

Easy experience Very helpful and friendly Explained everything to me which was helpful and short wait tome More

by JLAMONTEJR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

June 26, 2023

Always understanding and courteous. Never unnecessary charges to incur. I've been driving over 60 years and they are the best dealer I have ever come across. More

by DetJoe
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Coastal Kia responded

Fantastic! We appreciate the high marks and gracious comments. Your loyalty to Kia and our dealership means the world to us. Thank you for choosing Coastal Kia. Please call us if you need anything.

June 25, 2023

Fast service that went exactly as expected. Courteous attentive staff. Happy for the car wash too! More

by misterboy2001
Service Time
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Coastal Kia responded

Great news! We appreciate the five star service review and compliments for our service team. We love the feedback including, "fast service that went exactly as expected... courteous attentive staff." We strive to deliver a truly exceptional experience to every client during every visit. We are thrilled to hear you enjoyed the complimentary car wash too. Thank you for choosing Coastal Kia!

June 24, 2023

Great customer service and quality work on the vehicle. Always easy to schedule and they get you in and out on time. More

by MLYONS5164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Gokey
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Jun 26, 2023 -

Coastal Kia responded

Thank you! We appreciate the high marks and gracious comments. It was thoughtful of you to give our Service Consultants Darren Gokey and Gary Nelson such high marks. We sincerely appreciate your loyalty. Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

June 23, 2023

I went to the dealership on the wrong day of my appointment but they put me on schedule and took care of my car. I was very appreciative with Darren’s service at coastal Kia! More

by Mlino27
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
Report | Print
Jun 23, 2023 -

Coastal Kia responded

Wonderful news! Thank you for going online and rating your recent service experience. It was thoughtful of you to mention our service consultant Darren Gokey by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

June 22, 2023

The service and employee was fast and respectful. Great service in a matter of time More

by rita_hepburn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
Report | Print
Jun 22, 2023 -

Coastal Kia responded

Wonderful news! We appreciate the five star review and high marks for our service consultant Darren Gokey. Thank you for going online and rating your recent experience.

June 22, 2023

Coastal Kia service department is absolutely amazing. They have always made sure my vehicles are running properly. More

by TAWANAJACOBS34
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

Coastal Kia responded

Wonderful review! Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "Coastal Kia service department is absolutely amazing." Thank you for the high marks for our service consultant Sam Weisman too. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

June 20, 2023

I needed a shuttle to the YMCA, but the shuttle guy missed me, so I ended up not getting a shuttle and just waited in the lobby. But, as it turns out, they finished with my vehicle faster than I had an More

by docrock999
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Gokey, Tony Kirschner
Report | Print
Jun 21, 2023 -

Coastal Kia responded

Thank you for the five star service review. We are thrilled to hear your wait time was shorter than expected. We appreciate your patience. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us. Thanks again!

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