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Coastal Kia - Service Center

Wilmington, NC

4.8
3,388 Reviews

3,388 Reviews of Coastal Kia - Service Center

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April 01, 2023

As a new customer to the Service Department, I was surprised at the friendly reception I received. In addition the required work was performed quickly and accurately…bonus!…my car was washed and dried More

by sharrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Coastal Kia responded

Great news! Thank you for the five star service review. It was thoughtful of you to go online and rate your recent experience. Thank you for trusting Coastal Kia with your automotive service needs.

April 01, 2023

Great customer service! Sam especially takes really good care of me and keeps me updated on what's going on with my service More

by GRITSS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and compliments for Sam Weisman. It was kind of you to take the time to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

March 30, 2023

Excellent service department. Sam Weisman addressed all my concerns with any issues I had with my sorento More

by DSGLCG1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Coastal Kia responded

Thank you! We are thrilled to hear Sam Weisman exceeded your expectations during your recent service visit. We love the feedback, "excellent service department." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 29, 2023

Dealership personnel were friendly and knowledgeable. I was updated as the recall repair was completed. More

by miholcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kirschner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Coastal Kia responded

Perfect! We appreciate the five star review and gracious comments. We love the feedback including, "dealership personnel were friendly and knowledgeable." Thank you for choosing Coastal Kia for your automotive service needs. Please call us if you need anything.

March 29, 2023

We are very pleased with the service, we like the clean look with our car 🚗 when we get it back.Thank you.😎 More

by RPEZZOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Coastal Kia responded

You are very welcome. Thank YOU for the five star review and gracious feedback! We are thrilled to hear our Service Consultant Bob Tomlin exceeded your expectations. Thank you for choosing Coastal Kia for your automotive service needs.

March 29, 2023

Everyone is very helpful and kind. I Would recommend to anyone looking for a vehicle or service. More

by tchann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent experience. We sincerely appreciate the high marks for so many of our team members too. Thank you for the high recommendations and gracious feedback. Please call us if you need anything. Thank you for choosing Coastal Kia!

March 24, 2023

Very professional very courteous and willing to answer all questions . They pamper the customers who are in for service will continue to stop by for service Outstanding employees who are always willing to More

by swood40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Coastal Kia responded

We love this. Thank you! We sincerely appreciate the five star review and compliments for our staff. We love the feedback including, "outstanding employees who are always willing to help." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again for the gracious comments.

March 24, 2023

Sales Employees are very helpful & friendly. Great Location in this area. Service Department is excellent More

by nesia1821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Coastal Kia responded

Great news! Thank you! We appreciate the five star review and high marks for our team members. We love the feedback including, "sales employees are very helpful and friendly...service department is excellent." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 22, 2023

I was greeted like a friend. I brought my car in for a recall fix and the job was completed quickly and efficiently. I was informed of things my car needed in the near future but More

by po10tial1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Coastal Kia responded

We appreciate the five star service review and high marks for our Service Consultant Sam Weisman. Sam is a true ambassador for our customer service culture. Thank you for the gracious comments and compliments for our service team. Please call us if you need anything.

March 22, 2023

Fantastic service department. Attention to detail and kept me informed of what was being done. More

by DPASSMORE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Coastal Kia responded

Great news! Thank you for the five star service review and compliments for Sam Weisman. He is a true ambassador for our customer service culture. We are thrilled to hear our team had an "attention to detail and kept you informed." We sincerely appreciate your business. Thanks again!

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