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Coastal Kia - Service Center

Wilmington, NC

4.8
3,408 Reviews

3,408 Reviews of Coastal Kia - Service Center

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December 01, 2022

Timely and very efficient. Customer service was great and the waiting room was well equipped. More

by jacimarie820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2022 -

Coastal Kia responded

Fantastic news! Thank you for the five star service review and high marks for our staff. Please call us if you need anything. Thanks again!

December 01, 2022

We were treated like guest and everything was done very professional. Service was outstanding and we look forward to our next appointment. Thanks More

by ROCKY.HEATHCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2022 -

Coastal Kia responded

Thank you Rocky! Your five star service review is greatly appreciated. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for your business. We look forward to your next visit as well!

November 29, 2022

Purchased my vehicle from them. Overall they've been very friendly and professional, no terrible pressure tactics and this is with both the sales and the service team. More

by Bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
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Nov 30, 2022 -

Coastal Kia responded

Bernie, thank you! We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to rate Bob Tomlin and Sam Weisman with such high marks. We love the feedback including, "very friendly and professional, no terrible pressure tactics." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting our Coastal Kia team with your automotive service needs.

November 28, 2022

I always get great service at coastal Kia, from start to finish, My Spot. THANK YOU !!! More

by KB408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson
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Nov 29, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star service review and gracious feedback. Thank you for giving so many of our service team members such high marks. Please call us if you need anything. Thank you!

November 28, 2022

I always get great service at Coastal Kia, I'm always comfortable when I go. More

by KB408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson
Report | Print
Nov 29, 2022 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We love the feedback including, "I always get great service at Coastal Kia." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

November 26, 2022

We can say that Coastal Kia has excellent service. Friendly salesman with great customer service support. We will recommend any one that’s looking to buy a vehicle, or great service Coastal Kia is the More

by peaceandblessing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "Coastal Kia has excellent service, friendly salesmen with great customer service support." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive needs.

November 25, 2022

Jason sold me a KIA Niro Touring in a jiffy and I can’t brag enough about him and this dealership. Jason, who was knowledgeable & informative (and so nice!), went above and beyond! The customer service was More

by dcadpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodd
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Nov 28, 2022 -

Coastal Kia responded

Congratulations on your recent Kia Niro purchase! It was thoughtful of you to go online and rate your recent experience. Your high recommendations mean the world to us. Thank you for the high rating and compliments for Jason Dodd.too. Please call us if you need anything. We are here to help. Enjoy!

November 24, 2022

Our Soul has a Duel clutch problem slipping and erratic shifting, Dealer tells us that that is normal, not a acceptable answer for a definite problem More

by BEAULIEUJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Coastal Kia responded

Thank you for your feedback. We are here to help. Please reach out to our Service Director John Wigger at 910-408-0100 to discuss your concerns. We look forward to your call.

November 23, 2022

Coastal Kia has never let me down rather if it was sales or service. They are number 1 in my book and will always be More

by TAWANAJACOBS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone, Brandon Wright
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November 23, 2022

My salesman was very knowledgeable and tried his hardest to get me in the vehicle at the right price he succeeded More

by yhardy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jan
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