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Coastal Kia - Service Center

Wilmington, NC

4.8
3,413 Reviews

3,413 Reviews of Coastal Kia - Service Center

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November 26, 2022

We can say that Coastal Kia has excellent service. Friendly salesman with great customer service support. We will recommend any one that’s looking to buy a vehicle, or great service Coastal Kia is the More

by peaceandblessing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "Coastal Kia has excellent service, friendly salesmen with great customer service support." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive needs.

More
November 25, 2022

Jason sold me a KIA Niro Touring in a jiffy and I can’t brag enough about him and this dealership. Jason, who was knowledgeable & informative (and so nice!), went above and beyond! The customer service was More

by dcadpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodd
Report | Print
Nov 28, 2022 -

Coastal Kia responded

Congratulations on your recent Kia Niro purchase! It was thoughtful of you to go online and rate your recent experience. Your high recommendations mean the world to us. Thank you for the high rating and compliments for Jason Dodd.too. Please call us if you need anything. We are here to help. Enjoy!

November 24, 2022

Our Soul has a Duel clutch problem slipping and erratic shifting, Dealer tells us that that is normal, not a acceptable answer for a definite problem More

by BEAULIEUJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Coastal Kia responded

Thank you for your feedback. We are here to help. Please reach out to our Service Director John Wigger at 910-408-0100 to discuss your concerns. We look forward to your call.

November 23, 2022

Coastal Kia has never let me down rather if it was sales or service. They are number 1 in my book and will always be More

by TAWANAJACOBS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone, Brandon Wright
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November 23, 2022

My salesman was very knowledgeable and tried his hardest to get me in the vehicle at the right price he succeeded More

by yhardy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jan
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November 23, 2022

Took my car in for routine service - the car was serviced & ready sooner than anticipated so I was able to be on my way More

by PATANDLORIMORGART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Coastal Kia responded

Thank you for the high service rating and gracious feedback. It was thoughtful of you to give our Service Consultant, Sam Weisman, such high marks. Please call us if you need anything. Thanks again!

November 20, 2022

Everyone was extremely professional and highly courteous. I highly recommend this five star team to all Kia owners. More

by Thomasconnolly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown service nes
Report | Print
Nov 21, 2022 -

Coastal Kia responded

Thank you so much! We truly appreciate the five star rating and compliments for our team. We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "everyone was extremely professional and highly courteous." Please call us if you need anything. Thanks again!

More
November 20, 2022

Nice and clean dealership, very friendly and professional work staff. Always a nice environment to be in!!! More

by DESIREEHANSLEY794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our staff and facility. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

November 19, 2022

Good service attentive to time promised clean facility nice rocking chairs accurate estimates provided harumph this word counter needs to go away More

by NOIZBOY1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

Coastal Kia responded

Great news! We are thrilled you were comfortable while waiting during your recent service visit. We appreciate the five star review and high marks for our Service Consultant Sam Weisman. Please call us if you need anything. Thanks again!

November 18, 2022

Great staff, nice waiting area, could do better with check in when busy. Great visit! More

by FIREDRILL96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember my advisor
Report | Print
Nov 21, 2022 -

Coastal Kia responded

Great news! We are thrilled your recent service experience was enjoyable. Please call us if you need anything. We sincerely appreciate you taking time to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

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