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Coastal Kia - Service Center

Wilmington, NC

4.8
3,414 Reviews

3,414 Reviews of Coastal Kia - Service Center

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September 21, 2022

Good service and friendly people good place to wait for your car to be taken care of More

by LDANFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious comments. Please call us if you need anything. Thank you for trusting our service department with your automotive service needs.

September 21, 2022

This was a great visit. We were quoted accurate time and prices. Would visit again. More

by cjohnson62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2022

Quick service. Easy to schedule online. Comfortable waiting area. Offers for transportation if necessary. Good job! More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Coastal Kia responded

Wonderful news! Thank you for the five star service review and high marks for Brandon Wright and Bob Tomlin. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

September 20, 2022

I was told an hour for an alignment and it was very close. The service is great and everyone is very knowledgeable More

by SPANNER37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star review and high marks for our Service Director John Wigger. We love the feedback including, "the service is great and everyone is very knowledgeable." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

September 19, 2022

The dealer ship has been very pleasant to me. When I have an appointment they are on time no waiting. I appreciate that. More

by BONITAWEBB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Coastal Kia responded

Thank you for the five star review and compliments for Sam Weisman and our Coastal Kia service team. We appreciate the five star rating and gracious comments. Please call Sam or any of our team members if you need anything. Thanks again!

September 19, 2022

Always a great job. Keeps you informed of your cars service progress. Like the waiting room. More

by PDALE1916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
Sep 20, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star rating and gracious feedback. We are thrilled to hear you were able to enjoy our waiting lounge experience. Thank you for choosing Coastal Kia!

September 18, 2022

Great service but do not like constantly being emailed and called about filling out this survey or the sale person trying to get me to trade my car. More

by JANE.FAULKNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Fulford
Sep 20, 2022 -

Coastal Kia responded

Thank you for the high marks and helpful feedback. Please call us if you need anything. Thanks again!

September 18, 2022

Very pleasant everything was done thoroughly let me know what was going on and I was very pleased looking forward to the next trip thank you More

by AJHERRING57
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Coastal Kia responded

Thank you for the five star service review! We appreciate the high rating for Sam Weisman. Thank you for the feedback including, "very pleasant everything was done thoroughly... very pleased looking forward to the next trip." We strive to deliver a truly exceptional experience to every client during every visit. Thank you again for the gracious comments.

September 18, 2022

Tony K. in the service department more than likely saved my life (or at the very least, an accident) by diagnosing a problem I was experiencing with my steer More

by TEANA V
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Kirschner *****
Sep 20, 2022 -

Coastal Kia responded

Wow... we are glad to hear you are safe. Thank you for the amazing testimonial and five star rating. It was thoughtful of you to mention Tony Kirschner by name. We are here if you need anything. Thank you for choosing Coastal Kia!

September 18, 2022

Kia always dose an great job ! The waiting room is always clean and very comfortable. More

by PEGGY_YELLOWROAD_TEXAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Coastal Kia responded

Fantastic news! Thank you for the five star review and compliments for our lounge experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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