Coastal Kia - Service Center
Wilmington, NC
3,415 Reviews of Coastal Kia - Service Center
Always wonderful staff & servise. Couldn't be happier. Thanks to all the staff. We'll be back soon. Couldn't be happier. Thanks to all the staff. We'll be back soon. More
All Kia staff are friendly, helpful, and knowledgeable. They know that your time is important, too. They keep me informed of how my vehicle service went, and my vehicle is always cleaner when I leave becau They know that your time is important, too. They keep me informed of how my vehicle service went, and my vehicle is always cleaner when I leave because they wash it every time! More
They were great and did everything to get me out and moving again! Great employees! moving again! Great employees! More
My service was as always a very pleasant experience, my car was ready when expected and I received a courtesy car wash. car was ready when expected and I received a courtesy car wash. More
Very. please with the quality and speed of my service appointment. I wa.s pleasantly surprised to find that the interior of my vehicle was vacuumed as a p please with the quality and speed of my service appointment. I wa.s pleasantly surprised to find that the interior of my vehicle was vacuumed as a part of the process More
Sam & John of your service dept excelled with GREAT CUSTOMER SERVICE will send good recommendations CUSTOMER SERVICE will send good recommendations More
Service members are always very pleasant to deal with. The sales staff are amazing and very helpful. The dealership is always very clean and comfortable. Appointments are made to accommodate the customer. The sales staff are amazing and very helpful. The dealership is always very clean and comfortable. Appointments are made to accommodate the customer. More
Towed my Jeep in since I bought it there a little over a year ago and the next morning Sam said that it started and was fine and come pick it up and treated me like I was an idiot so my son went to get it a year ago and the next morning Sam said that it started and was fine and come pick it up and treated me like I was an idiot so my son went to get it and tried explaining to him the issue with the Jeep and Sam just told him to take it to a dodge dealership which I ended up having it towed right after it was picked up to Victory dodge dealership which actually took the time to check it out and fix it and did so in a timely manner. Spoke to the service manager today, 7-13-22 and he did apologize and made this entire situation unbelievably acceptable. Thank you John Wigger for your understanding and making this situation right! I understand that everyone makes mistakes and at least you did right by me! More
Prompt service and Very detailed oriented. Very please with the time frame in which my service was completed. My go to place for as long as I own this vehicle... Very please with the time frame in which my service was completed. My go to place for as long as I own this vehicle... More
Entire staff professional and courteous. Service performed quickly and ahead of schedule If anyone is looking for a reliable, professional and price competitive place to service their Kia, Service performed quickly and ahead of schedule If anyone is looking for a reliable, professional and price competitive place to service their Kia, Coastal Kia is the place More