Coastal Kia - Service Center

Very pleasant people, but handicapped by Kia corporate thievery. I was outraged by the cost estimate for changing four (4!) spark plugs as part of the 60,000 mile service, until it was ranked as "fair" c thievery. I was outraged by the cost estimate for changing four (4!) spark plugs as part of the 60,000 mile service, until it was ranked as "fair" compared with other dealerships. Of course, since the same spark plugs cost over the counter only about a quarter of what Kia charges, it's just another example of the outrageous price gouging that Kia seems to practice everywhere! The best that can be said is that the folks at Coastal Kia are not quite the total crooks that other dealerships have proven to be! More

Always great service. I trust them implicitly with my vehicle and never have to doubt thier word. I trust them implicitly with my vehicle and never have to doubt thier word. More

From the moment we pulled into the service area and we were greeted until we left everyone we encountered was professional , courteous, and respectful. were greeted until we left everyone we encountered was professional , courteous, and respectful. More

Coastal Kia did whatever they needed to do in a reasonable amount of time and , The service was done well, and the price was definitely within reason! reasonable amount of time and , The service was done well, and the price was definitely within reason! More

Took care of my needs immediately. Called me as soon as the back ordered parts arrived. The person in the parts department, he was excellent. Called me as soon as the back ordered parts arrived. The person in the parts department, he was excellent. More

I took my Kia for recall. I told the service tech on the phone that my ABS light was on. I assumed the recall would take care of it. When I received my car, the tech told me m I told the service tech on the phone that my ABS light was on. I assumed the recall would take care of it. When I received my car, the tech told me my ABS light was on. My car was sitting outside ready to go. Not very good communication. More

My son had just purchased a KIA Sorento and we took it in to have the oil changed along with an overview of the car. They were friendly and extremely helpful. to have the oil changed along with an overview of the car. They were friendly and extremely helpful. More

Great customer service. Great follow ups on sale and service. Have been treated well throughout our buying and owning process. Great follow ups on sale and service. Have been treated well throughout our buying and owning process. More

Recently moved from Huntsville Alabama and this service department is superior in every way to the one in Huntsville. department is superior in every way to the one in Huntsville. More

Great fast service. Bob was efficient and laid out the issues with my car clearly. Bob was efficient and laid out the issues with my car clearly. More