Coastal Kia - Service Center
Wilmington, NC
3,479 Reviews of Coastal Kia - Service Center
The staff is always friendly and very informative and always helpful. When I call with questions always knowledgeable about the product. always helpful. When I call with questions always knowledgeable about the product. More
My experience with the dealership was like a fairy tale. I must say I felt like a princess. Long story short I called on a Friday morning looking for a Telluride which at the time I found out how very diffi I must say I felt like a princess. Long story short I called on a Friday morning looking for a Telluride which at the time I found out how very difficult they were to get. While I was talking to Steve my sales person a truck pulled up with two SUV’s on it. We’ll need I say more. I just got lucky and my car was delivered that day in my driveway at 5 pm. They took my older Kia back and that was that. I had never even seen a telluride. My daughter recommended it. Purchased sight unseen and I couldn’t be happier. Thank you Steve and thank you Coastal Kia. More
Always the best. Trusted and excellent quality service. Would always recommend this service dept and dealership. Trusted and excellent quality service. Would always recommend this service dept and dealership. More
Kia dealership is very friendly as soon as you drive on the lot they greet you. The guys who help you outside of the waiting room is also friendly.They didn't keep me at the dealership all day. They showed the lot they greet you. The guys who help you outside of the waiting room is also friendly.They didn't keep me at the dealership all day. They showed me the lounging area and asked if I needed anything, after they had finished they cane and got me. My car was also washed. The oil change and car washed only lasted for an hour and 15 minutes. THANK YOU GUYS!!!! More
Had a great experience here. Was advised about everything before they did any repairs. When we decided to have them do some unexpected work - they provided a shuttle service so Was advised about everything before they did any repairs. When we decided to have them do some unexpected work - they provided a shuttle service so we didn’t have to just sit at the dealership waiting. My wife was excited to be able to go to the mall and shop …. So the trip to the dealership cost me a little more when you add on the shopping trip - but will definitely be back. We live in North Myrtle Beach and had not been very pleased with the KIA dealership in Myrtle Beach so we will gladly drive a little further to come to Coastal KIA dealership. More
My Kia dealership is always friendly, helpful, knowledgeable and courteous. I actually enjoy going there and waiting for my car to be serviced. knowledgeable and courteous. I actually enjoy going there and waiting for my car to be serviced. More
Excellent service . Job completed when stated. Friendly service. Car was cleaned at service. Would highly recommend Timely Job completed when stated. Friendly service. Car was cleaned at service. Would highly recommend Timely More
The Service Consultant (Sam) that handled my repairs was very professional ,he kept me updated as repairs were being done on my car and finish the repairs at the time he promised they would be done. This very professional ,he kept me updated as repairs were being done on my car and finish the repairs at the time he promised they would be done. This location is very Customer Service oriented and they treat you like they appreciate your business! More
The team is very professional. They try to accommodate you as much as they can. Good updates They try to accommodate you as much as they can. Good updates More