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Coastal Kia - Service Center

Wilmington, NC

4.8
3,479 Reviews

3,479 Reviews of Coastal Kia - Service Center

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February 28, 2022

The staff were very polite and professional. They completed everything to my complete satisfaction. I would highly recommend Coastal Kia! More

by KIMSNO1DAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
February 26, 2022

SAMUEL WEISMAN IS AN AWESOME SERVICE GUY. THANK YOU FOR ALWAYS ANSWERING MY QUESTIONS AND GETTING RIGHT BACK TO ME. More

by JaniceHanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2022

Customer service is always fantastic it’s fast and they do a great job. I’ve never had a problem in the 5 years I’ve done business with them! Thanks guys More

by S_WILCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Mar 02, 2022 -

Coastal Kia responded

Thank you! We appreciate your loyalty over the past five years. Thank you for trusting our Coastal Kia team with your automotive service needs.

February 25, 2022

Customer service in the service dept. is great! Always very nice. Gives detailed information about what has been done with my vehicle. We are able to pick our car up at the time they hav More

by medler5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Feb 25, 2022 -

Coastal Kia responded

We appreciate the five star service review. Thank you for rating your recent experience and for the gracious comments. It was thoughtful of you to rate Howard so highly too. Thank you for choosing Coastal Kia!

February 24, 2022

As always, the staff is outstanding with keeping me up to date with issues my vehicle might have with recommendations as to what is needs, the cost as well how soon it should be repaired if not immediately. More

by jackgo2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Coastal Kia responded

Thank you for the five star service review and gracious comments. We sincerely appreciate the feedback including, "the staff is outstanding with keeping me up to date with issues my vehicle might have with recommendations as to what it needs...." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

February 23, 2022

They are prompt, friendly,courteous. They do a good job keeping me informed about my service. Thumbs up! More

by DORAVMORGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Coastal Kia responded

Thank you! We appreciate the review and compliments for our team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

February 23, 2022

Leaving a good review for Sam he’s was definitely a good one and very nice More

by Sasha
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Coastal Kia responded

We could not agree more! Sam is amazing and it was kind of you to mention him by name. Thank you Sasha for the five star service review. We appreciate it!

February 21, 2022

Excellent service as always! Comfortable waiting area and customer service person who constantly came by to see if anyone needed anything! Joseph Quintana was personable and fr More

by MYMISHYBOO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Quinlan
Feb 22, 2022 -

Coastal Kia responded

Thank you! We appreciate the five star service review and compliments for our Service Consultant Joe Quinlan. It was kind of you to go online and share your experience. We are thrilled to hear you enjoyed your wait. We love the feedback including, "Joe was personable and friendly through both the diagnosis and the repair!" Thank you for choosing Coastal Kia!

February 21, 2022

The service department is the best. Howard is my go to guy. He always goes out of if his way to help me and keeps me up to date on when my car needs a repair done. He is the reason I g More

by pmiller1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Feb 22, 2022 -

Coastal Kia responded

We could not agree more. "Howard is the best!" We sincerely appreciate the five star service review and compliments for Howard Ramsey in our service department. We love the feedback including, "he always goes out of his way to help me and keeps me up to date on when my car needs a repair done." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

February 21, 2022

Excellent service and great people. Changed my oil, rotated my tires and washed my car all for free! More

by AJNANNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Feb 22, 2022 -

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent service experience with our Coastal Kia service team. We appreciate the five star review. Wonderful to hear your were able to take advantage of our courtesy "by hand" car wash. Thank you for choosing Coastal Kia!

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