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Coastal Kia - Service Center

Wilmington, NC

4.8
3,391 Reviews

3,391 Reviews of Coastal Kia - Service Center

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November 19, 2020

Fast upfront didn’t try play with me with prices. Absolutely amazing. Worked around my schedule worked to get me in when I needed and lined up a car for me we I needed it. More

by 83MATTHEWCADLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Nov 19, 2020 -

Coastal Kia responded

Fantastic! We are thrilled our service team exceeded your expectations during your recent visit. We love the feedback including, "absolutely amazing." We appreciate your business. Please call us if you need anything. We are here to help. Thanks again!

November 19, 2020

Excellent timely service. We've been customers of this dealership for years and have always received this level of service from all of your knowlegable and friendly staff. Thank you all.........😁 More

by VUKELICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Coastal Kia responded

Thank you for the five star service review! We sincerely appreciate the gracious comments and your continued loyalty. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for being an important part of our Coastal Kia Family!

November 19, 2020

I've been on this earth for many decades and found Coastal Kia to be THE BEST ;from sales to service, especially, Bob Tomlin and he companions. More

by DetJoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Nov 19, 2020 -

Coastal Kia responded

Thank you! We sincerely appreciate the amazing review and high marks. It was thoughtful of you to mention Bob Tomlin by name. We love the feedback including, I've been on this earth for many decades and found Coastal Kia to be THE BEST...". Thank you for that. We appreciate your business!

November 18, 2020

Unfortunately I didn’t get the complimentary car wash that they promised but other than that it was qualify service. Everything seems to have been fixed that I came in for. More

by CODYWESTOVER13
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Coastal Kia responded

Thank you for the wonderful five star review. Bring your vehicle by anytime. We would love to honor your complimentary car wash. No problem. :)We appreciate the five star review and high marks for Bob Tomlin. We sincerely appreciate your business. Thank you for choosing Coastal Kia!

November 18, 2020

The entire service dept staff always go out of there way to make sure all your service needs are taken care of. The waiting area is always clean and comfortable with refreshments available. Everyone is al More

by SNR525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Coastal Kia responded

Thank you so much for the five star review. We love the testimonial and compliments regarding your recent experience. We are thrilled to hear you enjoyed your wait and were comfortable. We strive to deliver a truly exceptional experience to every client during every visit. We love your feedback including, "everyone is always friendly and professional and the shuttle service is exceptional." Thank you for being such an important part of our Coastal Kia family!

November 17, 2020

I'm sorry our Kia was purchased pre-owned elsewhere, but I'm sorry our Kia was purchased pre-owned elsewhere, but have enjoyed all our interaction with Coastal Kia, Howard Ramsey in particular. Warranty re More

by LSTREMPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Nov 18, 2020 -

Coastal Kia responded

Thank you for the five star service review and compliments for Howard Ramsey. We sincerely appreciate the loyalty and high recommendations. We love the feedback including, "warranty repairs are cheerfully performed and everything is explained patiently, professionally and thoroughly." We appreciate you! Please call us if you need anything, we are here to help.

November 17, 2020

Howard Ramsey was great. He was professional and willing to take some extra time to make sure I knew everything I needed to when picking up my car. More

by ALIFLAHERTY78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Nov 18, 2020 -

Coastal Kia responded

We could not agree more... Howard Ramsey is "great." Thank you for the amazing five star review and kind remarks. We sincerely appreciate you choosing Coastal Kia for your automotive service needs. Thank you for being an important part of our Coastal Kia family!

November 16, 2020

Very friendly & professional staff. Workmanship is excellent & look forward to the purchase of a new car early next year. Accommodation were very clean, & really likes the shuttle service. Great job g More

by PAPALEW1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Coastal Kia responded

Thank you! We sincerely appreciate the gracious testimonial. We are ready for that new car purchase when you are. It was thoughtful of you to give Sam Weisman such high marks too. We love the feedback including, "very friendly and professional staff." Pleaes call us if you need anything. We are always here to help. Thanks again!

November 14, 2020

There's no other place that I would go to get my cars serviced. The customer service is great and the cleanliness of the business More

by TAWANAJACOBS34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Coastal Kia responded

We love this! Thank you so much for the five star service review and high marks. It was thoughtful of you to go online and rate your experience with Sam Weisman and our Coastal Kia service team. We appreciate you and your loyalty so much! Please call us if you need anything. We are here to help.

November 13, 2020

My Kia just clicked 137,000 miles and my service at Kia is amazing. Now during Covid I see first hand everyone takes our safety seriously. Sam my go to is awesome but everyone in service are amazing too. O More

by irishactor55@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Nov 13, 2020 -

Coastal Kia responded

137,000 miles... wow! Congratulations! Thank you for the wonderful service review. We sincerely appreciate you choosing Coastal Kia for your service needs. It was thoughtful of you to mention Sam by name. Thank you for your loyalty. Thank you for being an important part of our Coastal Kia family. You are apprecieated!

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