Coastal Kia - Service Center
Wilmington, NC
3,391 Reviews of Coastal Kia - Service Center
We bought our Sorrento in 2013 and have had it serviced at Coastal Kia ever since. The crew at Coastal have helped us maintained our vehicle with honesty, respect and professionalism. Over the last f at Coastal Kia ever since. The crew at Coastal have helped us maintained our vehicle with honesty, respect and professionalism. Over the last few years Sam Weismann has helped us take care of our investment so well that if he says it needs to accomplished we don’t even question him. Because of his customer care we have recommended Kia and Coastal Kia to our friends. Just recently our friend bought a Sorrento from Coastal and is extremely happy as we have been. Please send our thanks to Sam. He is certainly Kia’s (and Coastal’s) smiling face advocate. More
It's easy to schedule an appointment--either online or by phone. The level of service we get from our service adviser, Howard Ramsey exceeds our expectations. Courteous and personable interaction. We feel li phone. The level of service we get from our service adviser, Howard Ramsey exceeds our expectations. Courteous and personable interaction. We feel like Howard is working for us. More
Even with covid protocols, the service was performed quickly and well. There have been no repeats of the problems my van was experiencing. They all did a great job. quickly and well. There have been no repeats of the problems my van was experiencing. They all did a great job. More
Always great friendly service and informative about what services I will need during the visit. The seating area is clean, relaxing, and spacious. I do not mind waiting for my vehicle to be serviced. services I will need during the visit. The seating area is clean, relaxing, and spacious. I do not mind waiting for my vehicle to be serviced. More
All involved were courteous, most helpful. Information given to me for choice to get all my concerns corrected. Always receive personal attention and with a smile. given to me for choice to get all my concerns corrected. Always receive personal attention and with a smile. More
They are very helpful on everything that needs to be done to your van. I love that they give free car washes. Bob was very helpful to me on our tires. to your van. I love that they give free car washes. Bob was very helpful to me on our tires. More
Sam makes my visit to the service center a very relaxing experience, from the moment I arrived he was at my door to promptly check me in and start the service on my vehicle,offered coffee and a snack ,and k experience, from the moment I arrived he was at my door to promptly check me in and start the service on my vehicle,offered coffee and a snack ,and kept me up to date on my car.I am so comfortable with them servicing my vehicle that I sat in a rocking chair outside and took a nap! Sam gently woke me up when my car was ready. More
Sam was my service manager. Always a good trip in there with Sam. He makes sure that everything is done. I enjoy seeing Sam. I also love the fact that you come and pick up and deliver my car back to me. I with Sam. He makes sure that everything is done. I enjoy seeing Sam. I also love the fact that you come and pick up and deliver my car back to me. I loved meeting and having Tracy get my car. I also enjoyed seeing Kelly and Bob who brought her here. More
Sam was my service guy I gave him 5 stars because he did a great job of keeping me informed on what was going on with my car including costs and the mechanic that did the repairs also did a great job a great job of keeping me informed on what was going on with my car including costs and the mechanic that did the repairs also did a great job More