Coastal Kia - Service Center

Had another great experience with Kia. Went to Coastal in Wilmington as a first timer, hoping to transfer our Sportage maintenance from our old hometown dealer, having moved to Calabash recently. Had appoint Wilmington as a first timer, hoping to transfer our Sportage maintenance from our old hometown dealer, having moved to Calabash recently. Had appointment with service manager John Wigger who later provided Kia’s usual good service, but only after coming face to face with John Wallace, who ended up selling us our fifth Kia in a row! Now cruising coastline with the wind from our new Soul’s sunroof in our hair! New home, new Kia and a new hometown Kia dealer. Easy to see why Coastal Kia is #1! More

good service great people vehicle was ready when promised also courtesy vehicle wash. waiting area very clean and quite a few courtesy snacks and refreshments also courtesy vehicle wash. waiting area very clean and quite a few courtesy snacks and refreshments More

They have best crew...sales and service...none are any better. Fast, friendly, knowledgeable and professional . I always leave with a smile on my face. better. Fast, friendly, knowledgeable and professional . I always leave with a smile on my face. More

Amazing! I get all my Kia Soul needs done here. Will not go anywhere else. Yes pricy but I have never had my soul on the side of the road. Sam, Bob, and Howard are amazing. I know their name and they know m go anywhere else. Yes pricy but I have never had my soul on the side of the road. Sam, Bob, and Howard are amazing. I know their name and they know me. So polite. Also, my black lab loves them too. More

Sam Weisman was fantastic and easy to work with! Always willing to help me with all my questions. I would not hesitate to take my vehicle back there for service as long as Sam is there. willing to help me with all my questions. I would not hesitate to take my vehicle back there for service as long as Sam is there. More

Fast upfront didn’t try play with me with prices. Absolutely amazing. Worked around my schedule worked to get me in when I needed and lined up a car for me we I needed it. Absolutely amazing. Worked around my schedule worked to get me in when I needed and lined up a car for me we I needed it. More

I've been on this earth for many decades and found Coastal Kia to be THE BEST ;from sales to service, especially, Bob Tomlin and he companions. Coastal Kia to be THE BEST ;from sales to service, especially, Bob Tomlin and he companions. More

Excellent timely service. We've been customers of this dealership for years and have always received this level of service from all of your knowlegable and friendly staff. Thank you all.........😁 dealership for years and have always received this level of service from all of your knowlegable and friendly staff. Thank you all.........😁 More

Unfortunately I didn’t get the complimentary car wash that they promised but other than that it was qualify service. Everything seems to have been fixed that I came in for. that they promised but other than that it was qualify service. Everything seems to have been fixed that I came in for. More

The entire service dept staff always go out of there way to make sure all your service needs are taken care of. The waiting area is always clean and comfortable with refreshments available. Everyone is al to make sure all your service needs are taken care of. The waiting area is always clean and comfortable with refreshments available. Everyone is always friendly and professional and the shuttle service is exceptional. More