Coastal Kia - Service Center

Always a good experience Every time I have been there things have gone well and everyone has been super nice and helpful. I enjoy the car washes too no other company does that Every time I have been there things have gone well and everyone has been super nice and helpful. I enjoy the car washes too no other company does that More

Awesome Dealership For Service I have brought my 2013 Kia Optima to Coastal Kia several times now. And each time they treat me like I have been there for years. It doesn't matter I have brought my 2013 Kia Optima to Coastal Kia several times now. And each time they treat me like I have been there for years. It doesn't matter that I bought my car up North, they treat me with respect and I could not be happier. Sam is one of the friendliest guys I have met. I just love this dealership. I would love to be in the market for a new car, but just being retired and on a fixed income I don't think it will be possible. I love my Optima and it is one of the best cars I have ever owned and trust me I have had a lot of cars in my lifetime. LOL Thank you Coastal Kia !!!!! More

Kia Service Department I was greeted as soon as I got there. Staff very friendly & professional. Bob took us lunch & shopping area. He is always very friendly. Sam explained I was greeted as soon as I got there. Staff very friendly & professional. Bob took us lunch & shopping area. He is always very friendly. Sam explained what was done to the car & reminded me of future maintenance needs. Kia has always taken good care of my car. More

Always a pleasure working with Howard! It was a pleasure to find out Howard is now at Kia! I’d worked with him in the past when I owned a few Mazdas. Always a great experience in the past It was a pleasure to find out Howard is now at Kia! I’d worked with him in the past when I owned a few Mazdas. Always a great experience in the past and this visit to Coastal was just as pleasurable. Kudos to the parts department as well for assisting with ordering a part for us and being very accommodating to my request! More

Kia Servce Sam was as friendly as always such a nice person to have in charge when I am there and always like the fact that there are snack and water Sam was as friendly as always such a nice person to have in charge when I am there and always like the fact that there are snack and water More

Service our KIA Staff was courteous, professional and worked diligently to uncover the basis of our recent intermittent air conditioning issue. We were offered shuttl Staff was courteous, professional and worked diligently to uncover the basis of our recent intermittent air conditioning issue. We were offered shuttle service if needed and a comfortable waiting area. They promptly called with updates throughout the oricess More

Always Great! I have NEVER had any trouble with the Service Department. Everyone there is always so nice and helpful. Service with a smile! I always feel at ease br I have NEVER had any trouble with the Service Department. Everyone there is always so nice and helpful. Service with a smile! I always feel at ease bringing my car here. More

Thanks Coastal Kia My Kia had a recall. Since I have never dealt with this I was a little hesitant. Howard was so kind, courteous and professional reassuring any concer My Kia had a recall. Since I have never dealt with this I was a little hesitant. Howard was so kind, courteous and professional reassuring any concern I had, and keeping me up-to-date on everything that I have no problem ever returning to coastal Kia. Thank you! More

Live in New York but get Service from Coastal Kia I live in New York but when I come to visit my daughter in Wilmington , I shcedule service with my Sorento. I basically due all the major service wit I live in New York but when I come to visit my daughter in Wilmington , I shcedule service with my Sorento. I basically due all the major service with them , because you can trust the service department on what they suggest to get done and you know it is excellent work as well. They even provide a shuttle to anywhere in Wilmington. Know that is service. Thanks Coastal Kia More

state inspection I made an appt for the state inspection. Howard, my advisor met me at my car and start all the paper work. He told me how long it would take, so I wai I made an appt for the state inspection. Howard, my advisor met me at my car and start all the paper work. He told me how long it would take, so I waited in the customer area. My car was ready in a reasonable amount of time. More