Coastal Kia - Service Center
Wilmington, NC
3,415 Reviews of Coastal Kia - Service Center
From sales to Financing to service am always greeted with friendly and happy atmosphere always feel like part of a family I wish all customer service places were like this friendly and happy atmosphere always feel like part of a family I wish all customer service places were like this More
Bob did a great job helping me get my vehicle taken care of! I'm disable and I am very grateful for Bob and the service department at Kia! of! I'm disable and I am very grateful for Bob and the service department at Kia! More
Coastal Kia offers great customer service, from the sales department to the service department, to the parts department. Pat Koballa has put together a great team! department to the service department, to the parts department. Pat Koballa has put together a great team! More
I am confused that by making an appointment to have my oil changed I still waited at least an hour. When I make a hair appointment at 1, my appointment begins at 1. oil changed I still waited at least an hour. When I make a hair appointment at 1, my appointment begins at 1. More
I have had nothing but great experiences at Coastal Kia! Everything went very good and all that helped me were professional.I’m very happy with my car! Everything went very good and all that helped me were professional.I’m very happy with my car! More
We bought our Sorrento in 2013 and have had it serviced at Coastal Kia ever since. The crew at Coastal have helped us maintained our vehicle with honesty, respect and professionalism. Over the last f at Coastal Kia ever since. The crew at Coastal have helped us maintained our vehicle with honesty, respect and professionalism. Over the last few years Sam Weismann has helped us take care of our investment so well that if he says it needs to accomplished we don’t even question him. Because of his customer care we have recommended Kia and Coastal Kia to our friends. Just recently our friend bought a Sorrento from Coastal and is extremely happy as we have been. Please send our thanks to Sam. He is certainly Kia’s (and Coastal’s) smiling face advocate. More
Even with covid protocols, the service was performed quickly and well. There have been no repeats of the problems my van was experiencing. They all did a great job. quickly and well. There have been no repeats of the problems my van was experiencing. They all did a great job. More
It's easy to schedule an appointment--either online or by phone. The level of service we get from our service adviser, Howard Ramsey exceeds our expectations. Courteous and personable interaction. We feel li phone. The level of service we get from our service adviser, Howard Ramsey exceeds our expectations. Courteous and personable interaction. We feel like Howard is working for us. More
Always great friendly service and informative about what services I will need during the visit. The seating area is clean, relaxing, and spacious. I do not mind waiting for my vehicle to be serviced. services I will need during the visit. The seating area is clean, relaxing, and spacious. I do not mind waiting for my vehicle to be serviced. More
They are very helpful on everything that needs to be done to your van. I love that they give free car washes. Bob was very helpful to me on our tires. to your van. I love that they give free car washes. Bob was very helpful to me on our tires. More