Back

Coastal Kia - Service Center

Wilmington, NC

4.8
3,396 Reviews

3,396 Reviews of Coastal Kia - Service Center

Sort by
September 04, 2020

Everybody was nice and knowledgeable of what they were doing I will definitely make sure to recommend you to my family friends and colleagues! Yay More

by RSP83462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone, Kelvin Swinson, Kevin West, John Wallace, Bill Mathias
Sep 07, 2020 -

Coastal Kia responded

Fantastic! Thank you for the five star review and high recommendations! We sincerely appreciate the five star review and thoughtful comments. Welcome to the Coastal Kia Family!

September 03, 2020

The problem with my wife's car was diagnosed very quickly. The price was reasonable. The entire service department is fantastic and very dependable hands down! More

by Gregory A Gates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

Coastal Kia responded

Thank you Mr. Gates for the five star review. We are thrilled to hear your service experience went well. We are here to help. Please call us if you need anything. Thanks again!

September 03, 2020

Professional and clean operation. We were treated well and the service was done in a timely manner. Car seems to be running well and the people ae friendly. More

by VJGRAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Coastal Kia responded

Thank you for the feedback! We sincerely appreciate the great service review. Your gracious comments are appreciated! We are thrilled to hear you "were treated well and the service was done in a timely manner." Thank you for choosing Coastal Kia. Please call is if you need anything. We are here to help. Thanks again!

September 02, 2020

Courteous professional and very helpful with all my cars needs. Maintain the schedule given to me on the phone and was very courteous upon my arrival. More

by gpbrady1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin West
Sep 02, 2020 -

Coastal Kia responded

Fantastic! Thank you for the five star review and amazing comments. We love the feedback including, "courteous professional and very helpful with all my car needs." We pride ourselves on delivering a truly exceptional experience to every client during every visit. Please call us if you need anything. We are here to help. Thanks again!

September 02, 2020

I had an intermittent issue with dashboard warning lights. Each time I took it in the lights had disappeared and the problems eluded the computer! But Sam never lost patience or hope. Finally, the lig More

by mcsnow2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Coastal Kia responded

Thank you for the five star service review for Sam and our service team! Your wonderful review and amazing comments have been shared with Sam and our team. We appreciate your patience and are thrilled to hear our team handled your service concerns. Thank you for choosing Coastal Kia. Please call us if you need anything. Thanks again!

September 01, 2020

They started on my car right away - even though i arrived almost an hour early for my appt. Kept me appraised of their repairs and even offered to do my emissions testing while i was there. Saved me an add More

by CBRENNAN777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and amazing testimonial. We are thrilled our service team was able to exceed your expectations. It was extremely thoughtful of you to go online and share your experience. Thank you for being an important part of our Coastal Kia Family!

August 31, 2020

Very friendly and professional staff. The waiting area is very comfy. The wait time was shorter than expected. I Love Coastal Kia!! Keep up the Great work👍👍👍👍👍 More

by JESSICAS772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Coastal Kia responded

We love you too! Thank you so much for the five star review and gracious comments. We are thrilled our service department continues to exceed your expectations during every visit. It was thoughtful of you to go online and rate your experience. Thank you for being a important part of our Coastal Kia Family!

August 30, 2020

They are always on time with the schedule appointment. The work is good and they always go over the service completed and explain needed service for future visits. Keeps my vehicle running. More

by KEN.BAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Coastal Kia responded

Fantastic! Thank you for the five star service review and gracious comments. It was thoughtful of you to go online and share your experience and wonderful testimonial. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for your loyalty! We sincerely appreciate your business. Please call us if you need anything. We are here to help. Thanks again!

August 30, 2020

We purchased our new 2020 Kia Sorento in the fall of 2019. And we are very pleased with the SUV, it was our second Kia Sorento, the first was a 2011. We liked the look of our 2011 Kia, but I was looki More

by WSTEVENKISER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle driver and his associate (lady) were fun to talk to during our shopping trip yo Target, while maintenance was performed on our Kia., Howard Ramsey
Aug 31, 2020 -

Coastal Kia responded

Wonderful! Thank you for the amazing five star review. We truly appreciate it. Thank you for your loyalty to Coastal Kia and to the Kia brand as well. It was thoughtful of you to go online and share your sales and service experiences with our team. We are thrilled to hear you were able to enjoy our Complimentary Service Concierge Service. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! You are appreciated!

August 29, 2020

Kia was so helpful when I brought my Kia Soul and they are wonderful every time I take my car in for oil change and service More

by JMBROWN28451
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Coastal Kia responded

Thank you for the five star service review! We appreciate your continued loyalty to our service department. Please call us if you need anything. We are here to help. Thanks again.

...
228
...