Coastal Kia - Service Center

Bob's service was unparalleled!! Wife's Kia broke down on our way down to Wilmington. Had it towed to coastal Kia and was serviced by Bob. Honestly, probably the best customer experie Wife's Kia broke down on our way down to Wilmington. Had it towed to coastal Kia and was serviced by Bob. Honestly, probably the best customer experienced I've ever experienced at a dealership. Walked us through from start to finish, you can tell he genuinely cared and had no agenda - went above and beyond my expectations. Highly recommend getting your Kia serviced at this dealership - whatever Bob says you can take it to the bank. Not used to this type of honesty and integrity. Thanks for putting my wife and I at ease! More

Wiper fluid pump replacement Had a wiper fluid leak near the reservoir..........service manager thought it would be the pump...he was correct. Easy on line service appointment... Had a wiper fluid leak near the reservoir..........service manager thought it would be the pump...he was correct. Easy on line service appointment.......repair was done in less than an hour. More

Since I was from out of town(3hrs away)They were quick and helpful for my immediate need. They provided the best customer service quickly and not make me wait a week to get car checked out. and helpful for my immediate need. They provided the best customer service quickly and not make me wait a week to get car checked out. More

Replaced radio Bob Tomlin has always been professional courteous and responsive to my needs. He has always given me the straight scoop on prices and recommended serv Bob Tomlin has always been professional courteous and responsive to my needs. He has always given me the straight scoop on prices and recommended services. A good representative for the dealership. More

Friendly courteous dealership Always courteous, professional and knowledgeable. Keeps me aware of any upcoming services that might be needed or recommended. Entire staff from sa Always courteous, professional and knowledgeable. Keeps me aware of any upcoming services that might be needed or recommended. Entire staff from sales to finance have always been a pleasure to deal with More

Honest and reliable Howard is courteous, helpful, and goes out of his way to make my appointment as efficient as possible. I trust he is honest with me. Howard is courteous, helpful, and goes out of his way to make my appointment as efficient as possible. I trust he is honest with me. More

Professional, responsive and courteous.I trust them to Professional, responsive and courteous. I trust them to help me maintain my Kia so that I feel safe while driving around town or on road trips. Professional, responsive and courteous. I trust them to help me maintain my Kia so that I feel safe while driving around town or on road trips. More

Thorough examination of car I went in knowing it was time for some routine work and Howard let me know all that was needed. The list wasn't too long, but I decided to go ahead an I went in knowing it was time for some routine work and Howard let me know all that was needed. The list wasn't too long, but I decided to go ahead and get it all done at once. I drove away with confidence my car was in perfect shape. Everyone is super nice at Kia. I was even offered a popsicle! More

I have been going to Coastal Kia since I moved to NC. Each visit whether for service or sales has been exceptional. The facility is good but the staff are excellent. Each visit whether for service or sales has been exceptional. The facility is good but the staff are excellent. More

Optima Service As usual service was prompt done correctly and professionally at a fair price. Staff is fantastic and continually work to earn your business if you As usual service was prompt done correctly and professionally at a fair price. Staff is fantastic and continually work to earn your business if you are apprehensive about having a dealership service your car try Coastal Kia you will not be disappointed, Howard, Bob, Sam and John will make sure you are satisfied. More