Coastal Kia - Service Center
Wilmington, NC
3,388 Reviews of Coastal Kia - Service Center
Extremely friendly and professional Whether it's an oil change, plugging a tire or something that has to be fixed, it's always done in a timely manner. I trust Sam Weisman to give me th Whether it's an oil change, plugging a tire or something that has to be fixed, it's always done in a timely manner. I trust Sam Weisman to give me the best service. More
Good. The only thing was they drained my battery and had to jump start it for me to leave. Other than that it was good Sam is always nice and helpful and I know he tried to solve the battery situation right to jump start it for me to leave. Other than that it was good Sam is always nice and helpful and I know he tried to solve the battery situation right away. More
Wonderful experience as per normal. The people in your business are professional, friendly and easy to work with. They are the big difference from other places for sales and service. business are professional, friendly and easy to work with. They are the big difference from other places for sales and service. More
I have to say that I was enlightened by the service of Service Consultant Sam Weismann from the moment I walked into the Service Department until I was walked to my car to leave. It made my wait very plea Service Consultant Sam Weismann from the moment I walked into the Service Department until I was walked to my car to leave. It made my wait very pleasant and enjoyable! Thanks for a service job well done!! More
Customer service is the priority. The service department continues to be focused on satisfying the customer and always keeps the customer informed on the progress of the work being don The service department continues to be focused on satisfying the customer and always keeps the customer informed on the progress of the work being done which is appreciated. More
TypiKIAly awesome visit Although it's difficult to rack up the miles these days my car still hit a milestone, the 60,000 mile service. Bob talked me through what was needed a Although it's difficult to rack up the miles these days my car still hit a milestone, the 60,000 mile service. Bob talked me through what was needed and discussed the process with me as well as going over a few other things. They're always helpful in keeping me informed of the services required for my warranty and keeping me on track but they don't pester or try to put in a bunch of unneeded servicing. My other friend Bob was there as well, willing as always to run me to Ollies while I waited. It was good catching up since I hadn't seen him in a while. The service and family atmosphere at Coastal Kia can't be beat. In the 3 years I've been dealing with them I've come to consider many there as friends...... Which helps soften the blow when paying for car services, lol. That being said, I still came out cheaper than what we had anticipated. Pandemic not withstanding it was good to see "the family". Didn't mean to leave out Howard, the voice on my shoulder reminding me it's time, 😁. More
Consistent Cordial and Efficient Service I am always pleased with the service at Coastal Kia. This trip was a routine oil change and wheel balancing. They are always on top of what should be I am always pleased with the service at Coastal Kia. This trip was a routine oil change and wheel balancing. They are always on top of what should be done immediately as well as what should be anticipated in the foreseeable future. More
Service Review Service appointments are easy to make on line. On site Service has always been efficient and friendly. The review of required work is explained and Service appointments are easy to make on line. On site Service has always been efficient and friendly. The review of required work is explained and the work is done in a timely manner. I have recently relocated to the Wilmington area from Pittsburgh Pa. and I am happy to have found the quality service from Coastal Kia. More
Bob was very helpful. I appreciated his customer service. Bob was very helpful. I appreciated his customer service. Bob was very helpful. I appreciated his customer service. Bob was very helpful. I appreciated his customer service. Bob was very helpful. I appreciated his customer service. More
Great customer service! Very impressed when the service at Coastal Kia. Cost was a concern for me, and Bob took the time to call me to discuss the work beginning done. He al Very impressed when the service at Coastal Kia. Cost was a concern for me, and Bob took the time to call me to discuss the work beginning done. He also gave me a coupon and followed up afterwards to make sure everything was running well on my car. More