Coastal Kia - Service Center

Would make the drive again for future services. Great team I had purchased my Kia in CA, and driven across to NC. I had a choice between going to a dealership in Myrtle Beach (closer to me) , and the Wilmingt I had purchased my Kia in CA, and driven across to NC. I had a choice between going to a dealership in Myrtle Beach (closer to me) , and the Wilmington one. The drive was over an hour and I hit construction traffic, so was a little late for my appt. This was on a Friday, and they were good enough to keep me in on the schedule. Seems that it was an unusually busy day and it took a long time, but their waiting area was large, clean and had coffee/vending/snacks,/wifi...so it was no real hardship. Howard did a follow up call and email with me after the service as well. More

All of the staff was great to work with. Howard was excellent to work with and took wonderful care of my vehicle and me. The service was completed very well and in a timely manner. I would definitely excellent to work with and took wonderful care of my vehicle and me. The service was completed very well and in a timely manner. I would definitely recommend Coastal Kia. More

Excellent group of people, they are always professional, kind and helpful. They make the experience stress free! Thanks so much guys I look forward to my next maintenance visit! kind and helpful. They make the experience stress free! Thanks so much guys I look forward to my next maintenance visit! More

AAlways GREAT care and service!!! I always know that I will get GREAT customer service at Costal Kia. Whether its routine maintenance or a problem I feel totally comfortable with Cost I always know that I will get GREAT customer service at Costal Kia. Whether its routine maintenance or a problem I feel totally comfortable with Costal Kia. Thank you, Service Department! More

Great experience and excellent customer service! Every time I visit I know I’m in great hands! Would recommend this dealer to my friends and family! time I visit I know I’m in great hands! Would recommend this dealer to my friends and family! More

Always professional and courtious Consistently the best dealer service by far. Been going there for 5 years, been treated like family and am amazed at the prompt and professional servi Consistently the best dealer service by far. Been going there for 5 years, been treated like family and am amazed at the prompt and professional service. More

Great customer service!! Always listens to what I need done & great for explaining what needs to be done. Love my SOUL! Car always gets cleaned as well. done & great for explaining what needs to be done. Love my SOUL! Car always gets cleaned as well. More

Excellent service, took a little longer to get what I needed done, wasn’t aware there was a recall on my vehicle but it was taken care of. I will always have my vehicle serviced at a dealership for all o needed done, wasn’t aware there was a recall on my vehicle but it was taken care of. I will always have my vehicle serviced at a dealership for all of my car needs. More

Always courteous from answering the phone, making appointment for car service, shuttle service availability,communication during servicing of car if there is a problem. Bob Tomlin is 5 stars plus 👍 appointment for car service, shuttle service availability,communication during servicing of car if there is a problem. Bob Tomlin is 5 stars plus 👍 More

Fantastic experience. Blows all other dealers I have experienced out of the water. I have had unresolved issues with my Kia since I purchased it. Then I went to coastal Kia and they resolved the iss experienced out of the water. I have had unresolved issues with my Kia since I purchased it. Then I went to coastal Kia and they resolved the issues, giving me a loaner vehicle whilst they did. I really can’t fault them; very professional, they exceeded all my expectations. I only wish I had gone there first. More