Coastal Kia - Service Center

Amazing! Amazing, fast, friendly service. Everything was explained upfront and I was made to feel comfortable. Will definitely use again! Even the shuttle Amazing, fast, friendly service. Everything was explained upfront and I was made to feel comfortable. Will definitely use again! Even the shuttle service was perfect! More

Took car for service, and had very pleasant experience. The waiting area is very nice, with comfortable seating, wi-fi, snacks tv and bottled water, all free. And when came time to pay, it was free for the The waiting area is very nice, with comfortable seating, wi-fi, snacks tv and bottled water, all free. And when came time to pay, it was free for the first service! Thanks for taking care of your customers. Mrs. Lankosz More

Took my car in with a noise and now it is dead. I paid for a lifetime warranty in the engine but because I didn’t keep every record over the past ten years they won’t honor it. So after spending $2200 I h for a lifetime warranty in the engine but because I didn’t keep every record over the past ten years they won’t honor it. So after spending $2200 I have no car More

I have had only great experiences with Coastal Kia. They always go above and beyond to make sure my car is taken care of. They are convenient and always help me find a discount when checking out. They alway always go above and beyond to make sure my car is taken care of. They are convenient and always help me find a discount when checking out. They always remember me by my name More

Overall I was displeased with the pricing. After discussing a price, I came in and they tried to charge me an additional 200 for the price of the part (alternator). I told them it was unacceptable, discussing a price, I came in and they tried to charge me an additional 200 for the price of the part (alternator). I told them it was unacceptable, and that was not what was previously discussed. Then they added an additional part (a belt) and charged 200 just for the part, saying it was broke, but after looking into it I found several for under 30 showing they just wanted to get the money back from the other part. I have worked at a dealership and know how they work, but I won't be back. More

I just wanted to say Thank you to Sam and Kelly, who both made my last service appt easy and a pleasure. Sam is always top notch in customer service with me. And for the first time I used the shuttle to go g made my last service appt easy and a pleasure. Sam is always top notch in customer service with me. And for the first time I used the shuttle to go grab a bite to eat while the car was up on the rack. I really appreciate Sam and all he has done to help change my mind with respect to Kia as a whole. Thank you Sam!!! More

Good service I know that certain areas of the vehicle need servicing at different times. My suggestion is to create a payment plan with a time limit so I can affor I know that certain areas of the vehicle need servicing at different times. My suggestion is to create a payment plan with a time limit so I can afford the services when needed. Everyone cannot afford $300 to $400 at time of a specific service. This is the only real problem I have with my experience. More