Coastal Kia - Service Center

Great Customer Service Check-in process was very smooth. Although the service took longer than expected, Sam kept me updated. The customer lounge is comfortable and well sto Check-in process was very smooth. Although the service took longer than expected, Sam kept me updated. The customer lounge is comfortable and well stocked with goodies. We’ve always been pleased with the service provided. Good work by the technicians. More

Customer Service Everyone takes great care of the customers. They are true 5 stars. I would recommend Coastal Kia to friends and associates.. Great job guys! Thank yo Everyone takes great care of the customers. They are true 5 stars. I would recommend Coastal Kia to friends and associates.. Great job guys! Thank you More

Trouble shooting John and Sam are very professional and helpful. The technician is a dedicated professional. I bought the car from your dealership because of Bob and John and Sam are very professional and helpful. The technician is a dedicated professional. I bought the car from your dealership because of Bob and Sam and the technicians. Also I trust KIA workmanship. More

Very nice and helpful. HE WAS VERY NICE AND HELPED .YOU UNDERSTAND YOUR STATEMENT, I DID NOT HAVE TO WAIT VERY LONG.I ALWAYS LIKE TO DO BUSINESS WITH HIM. HE WAS VERY NICE AND HELPED .YOU UNDERSTAND YOUR STATEMENT, I DID NOT HAVE TO WAIT VERY LONG.I ALWAYS LIKE TO DO BUSINESS WITH HIM. More

Service I did hit excellent My rating is excellent Sam is always helpful by explaining everything and taking care of helping you. Thanks so much for excellent service. will be My rating is excellent Sam is always helpful by explaining everything and taking care of helping you. Thanks so much for excellent service. will be back More

Fast and always keeping you in the loop. Treat your car likenit was their own. Called me twice to make repair recommendations, which I loved. Kept on top of the warranty work and let me know Treat your car likenit was their own. Called me twice to make repair recommendations, which I loved. Kept on top of the warranty work and let me know what was done. More

Great customer service Sam Weisman always greets me with a smile and is always asking if I am having any issues with my KIA. This visit was just routine maintenance but I d Sam Weisman always greets me with a smile and is always asking if I am having any issues with my KIA. This visit was just routine maintenance but I did ask about recalls due to the national news last night. He assured me that he always checks for recalls and that there were no recalls with my Sorento. Love my KIA. More

Great customer service Easily one of the best places to get your vehicle serviced. I had put myself down for rotate and balance and would have been charged extra but Kia was Easily one of the best places to get your vehicle serviced. I had put myself down for rotate and balance and would have been charged extra but Kia was great about letting me know I didn’t need a rotate and balance to prevent the charge. Service was prompt and polite and they had me in and out of the service center in no time More

Awewome I moved to Wilmington from Maryland where I had a friend who owned his own garage. So I never doubted my repair work he said needed to be done. Whe I moved to Wilmington from Maryland where I had a friend who owned his own garage. So I never doubted my repair work he said needed to be done. When I arrived here I had to decide where to take my car. I took a chance on Coastal Kia and have not been disappointed at all. Appreciate all they do and trust their honesty More

Fantastic service. They are always courteous and respectful of my time and budget. They keep me informed with the progress of my repairs and cost. When I entered the e They are always courteous and respectful of my time and budget. They keep me informed with the progress of my repairs and cost. When I entered the establishment and left the establishment they opened the door for me. Which made me feel very important. I like manners. It's always more expensive to get work done there because it's a dealership. But, they provide shuttle service and that's important because I do not have a support system in place who can help me drop off and pick up my car. When my budget allows. I prefer to use them. But, I also use less expensive establishments when I have to. Overall, I enjoy bringing my car to them. More